Charter Sales Advisor

Brief Description

Built Different Jet Access is a family-owned, professionally operated private aviation company. We provide charter, aircraft management, maintenance, sales, flight training, FBO services, and charter brokerage. We are looking for a Charter Sales Advisor to join our team.

About the role

The Charter Sales Advisor is the primary driver of charter revenue at Jet Access, building direct relationships with high-value clients and converting interest into booked trips across the Jet Access fleet. This role blends consultative retail selling with the operational savvy to quote, book, and support wholesale transactions, ensuring every client interaction reflects our commitment to an exceptional private aviation experience.

Responsibilities

• Build and maintain strong relationships with broker partners, positioning Jet Access as a reliable, competitive, and preferred operator in the wholesale marketplace.
• Process wholesale trip requests with accuracy and urgency, delivering competitive quotes that reflect current market pricing, fleet availability, and company margin requirements.
• Proactively pursue new broker relationships and wholesale channels, expanding the Jet Access presence in the marketplace and increasing inbound trip volume over time.
• Manage the full wholesale transaction lifecycle from initial quote through trip completion, maintaining clear documentation and consistent communication at every stage.
• Work collaboratively with the Charter Operations team to ensure booked wholesale trips are executed seamlessly, protecting the broker relationship and the Jet Access standard.
• Source and coordinate off-fleet aircraft for trips that cannot be accommodated on the Jet Access fleet, leveraging qualified operator partnerships to fulfill broker and client needs.
• Evaluate and qualify off-fleet operators to ensure sourced aircraft meet Jet Access safety, insurance, and service standards before committing to a booking.
• Coordinate with Charter Sales Team Members and Operations to resolve scheduling conflicts, sourcing challenges, and last-minute changes quickly and accurately.
• Maintain current knowledge of available off-fleet resources, operator relationships, and market pricing to respond to requests with speed and confidence.
• Manage and grow your retail book of business, delivering the same consultative experience and service standard as the broader Jet Access charter team.
• Convert inbound retail inquiries and referrals into booked trips, capturing and applying client preferences, travel history, and service expectations to personalize the charter experience and build repeat business over time.
• Represent Jet Access professionally in all client interactions, maintaining the brand standard whether the engagement originates through wholesale or direct retail channels.
• Review sales and revenue reports regularly, identifying trends, tracking personal performance against targets, and surfacing insights that inform team strategy.
• Assist the accounting team in compiling data required for payroll, monthly reporting, and trip reconciliation as needed.
• Work with peer Team Members and the VP of Charter Sales to build toward shared department goals and align on performance targets.
• Maintain accurate records of all client interactions, quote activity, and pipeline status to support forecasting and leadership decision-making.
• Participate in sales meetings, training, and coaching opportunities, contributing ideas and feedback that help elevate the performance of the entire Charter Sales team.
• Follow all company pricing guidelines, booking procedures, and compliance requirements when processing sales and coordinating trip logistics.
• Identify process improvement opportunities within the sales workflow and share recommendations with leadership to drive efficiency and scalability.
• Support the onboarding and ramp-up of new Charter Sales Team Members by sharing knowledge, client context, and best practices.
• Complete special projects and initiatives as needed, embracing opportunities to contribute to Jet Access's continued growth and success.

Requirements

• Minimum 2 years of experience in Part 135 charter sales, aviation travel services, or a high-volume sales environment with executive-level clients.
• Demonstrated ability to build and manage a personal book of business with measurable results in revenue generation.
• Strong consultative selling skills with the ability to understand client needs, translate them into solutions, and close business with professionalism.
• Proficiency in Microsoft Office Suite and experience with aviation operations or CRM platforms.
• Excellent written and verbal communication skills, with the ability to engage effectively across departments and with high-net-worth clientele.
• Must successfully pass background check and pre-employment drug screening.
• Deep alignment with Jet Access core values and a commitment to building lasting client relationships grounded in integrity.

Qualifications

• Bachelor's degree in Aviation, Business, or a related field.
• Established network within the private aviation, corporate travel, or luxury services industry.
• Experience with off-fleet sourcing, broker channel management, or wholesale charter operations.
• Knowledge of aircraft types, performance characteristics, and their suitability for various trip profiles.
• Track record of exceeding sales targets in a commission-driven environment, particularly with high-value or repeat clients.

Skills

• Strong consultative selling skills.
• Proficiency in Microsoft Office Suite.
• Experience with aviation operations or CRM platforms.
• Excellent written and verbal communication skills.
• Ability to engage effectively across departments and with high-net-worth clientele.
• Experience with off-fleet sourcing, broker channel management, or wholesale charter operations.
• Knowledge of aircraft types, performance characteristics, and their suitability for various trip profiles.
• Track record of exceeding sales targets in a commission-driven environment.

Benefits

Full details are outlined in the Charter Sales compensation plan document. Total target cash compensation ranges from $85,000 to $125,000 or more for strong performers, with no ceiling for exceptional results.

Pay

Base salary ranges from $50,000 to $75,000 annually, paid bi-weekly.

Schedule

Fully remote considered for experienced, non-local candidates with an established book of business. Availability for variable hours including evenings, weekends, and on-call coverage during peak travel periods. Ability to maintain focus and composure during high-volume periods with multiple simultaneous transactions. Valid driver's license required for travel to client meetings and off-site events.