Sales Advisor

About the role

TOTEME is looking for full-time Sales Advisors to join our new store in Miami. In this role, you will act as a brand ambassador, providing exceptional service, building lasting customer relationships, and driving business across all areas, from sales to brand building. You will report to the Store Manager.

Responsibilities

• Build and nurture strong client relationships to drive loyalty, engagement, and an elevated shopping experience.
• Support daily operations and achieve sales targets by working both independently and collaboratively.
• Contribute to merchandising and styling efforts to maintain a visually compelling and brand-aligned store environment.
• Plan and execute daily store operations.
• Uphold and work towards TOTEME’s company standards, objectives, and performance goals.
• Participate in and contribute to TOTEME’s social and environmental sustainability strategy.

Requirements

• Previous experience in a similar role within high-end retail or with a strong lifestyle brand.
• Confident in delivering outstanding customer service and building strong client relationships.
• Interest in fashion, styling, and storytelling with an understanding of luxury service.
• Fluent in English (both written and spoken).

Qualifications

• A dedicated TOTEME ambassador who embodies our culture and values.
• Genuinely curious about people and motivated to understand our client base.
• Passionate about delivering a luxury experience and exceeding client expectations.
• Driven and results-oriented with a proactive and positive mindset.
• Highly organized and structured with an eye for detail.
• Available to work a flexible schedule, including evenings and weekends.

Skills

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of fashion trends and brand management.

Benefits

• The hourly salary for this role ranges between $22-26/hour USD before tax and will be set according to the applicant’s profile, skills and previous experience.
• TOTEME offers a competitive benefits package that includes health insurance, retirement plans, and professional development opportunities.

Pay

• The hourly salary for this role ranges between $22-26/hour USD before tax and will be set according to the applicant’s profile, skills and previous experience.

Schedule

• This is a full-time position based at TOTEME's new Miami store in Bal Harbour starting from June 2026.