Charge Entry Representative

About the role

The Charge Entry Representative supports Axia Women’s Health practices by accurately entering charges and preparing claims for timely submission. This role ensures that services delivered by our providers are documented and billed correctly, enabling revenue cycle efficiency and supporting high quality patient care.

Responsibilities

• Review provider encounters for completeness and accuracy before entering charges into the practice management system.
• Enter charges for in-office and out-of-office services as assigned, including routine diagnostic procedures and ancillary care.
• Scan and attach supporting documents to encounters following established workflows.
• Prepare and submit clean claims to Axia RCM for processing.
• Address basic clearinghouse or payor rejections by correcting clerical or data-entry errors within scope.
• Reconcile daily charge entry work with scheduled appointments to ensure all visits are accounted for.
• Follow established billing policies, procedures, and payor requirements as directed by leadership.
• Escalate discrepancies, missing documentation, and complex denials to the Charge Entry Specialist or supervisor.
• Maintain productivity and accuracy standards as defined by the revenue cycle team.
• Provide supportive customer service by responding to internal emails and requests in a timely manner.
• Participate in team meetings, training sessions, and department projects as needed.

Requirements

• Basic knowledge of medical billing, medical terminology, and HIPAA regulations.
• Ability to maintain confidentiality of patient and financial information.
• Strong attention to detail with consistent accuracy in data entry.
• Reliable, organized, and able to manage high-volume tasks.
• Familiarity with eClinicalWorks (eCW) or other practice management systems preferred.
• Experience And Education: Minimum 1–2 years of experience in medical billing, charge entry, or related healthcare administrative role preferred. High school diploma or equivalent required. Medical billing coursework or certification preferred but not required. OB/GYN billing experience helpful but not necessary.

Qualifications

• Minimum 1–2 years of experience in medical billing, charge entry, or related healthcare administrative role preferred.
• High school diploma or equivalent required.
• Medical billing coursework or certification preferred but not required.
• OB/GYN billing experience helpful but not necessary.

Skills

• Basic knowledge of medical billing, medical terminology, and HIPAA regulations.
• Ability to maintain confidentiality of patient and financial information.
• Strong attention to detail with consistent accuracy in data entry.
• Reliable, organized, and able to manage high-volume tasks.
• Familiarity with eClinicalWorks (eCW) or other practice management systems preferred.

Pay or Shift Range

$18-23

Benefits Summary

• Full time benefit-eligibility beginning the first of the month after hire
• 401(k) with company match
• Generous PTO offering with additional time off for volunteering
• Choice of multiple medical insurance plans to best meet your needs
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to Axia providers at little to no cost through Axia’s medical insurance
• Free access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!