Channel Solutions Engineer -- Nationals
Logitech · California, United States · 3 wk ago
RemoteRemoteInformation TechnologyFull-time
About the role
The Channel Solutions Engineer plays a pivotal role in driving Logitech’s growth through its Value Added Reseller (VAR) and Solutions Integration (SI) channel community. They work closely with the Channel Account Team, Sales Teams, and key Channel Partners to align advanced technology solutions with business impact, empowering partners to become experts on Logitech’s offerings.
Responsibilities
- Develop and share best practices, technical insights, and strategic enablement materials, including white papers and blog posts.
- Showcase Logitech’s solutions through immersive partner engagement initiatives, such as workshops, user groups, and events.
- Convey complex solutions to both senior management and technical teams within partner organizations.
- Foster strong technical partnerships, guiding channel partners toward secure, cost-effective, and reliable solutions tailored for diverse environments.
- Equip channel partners with deep, actionable knowledge of Logitech’s video collaboration solutions through comprehensive training sessions, interactive product demonstrations, and targeted technical presentations.
- Collaborate with channel partners to assess end-user needs and co-create customized video collaboration solutions.
- Partner with channel teams in the pre-sales phase to address technical questions, provide answers to potential objections, and ensure they have the insights needed to convert interest into sales.
- Drive success by providing partners with robust enablement resources, including competitive analyses, case studies, sales collateral, and go-to-market strategies.
- Actively identify, recruit, and onboard new channel partners while nurturing and deepening relationships with existing ones.
- Serve as the strategic liaison between partners and product teams, translating customer insights and market intelligence into actionable feedback that informs product development and strategy.
- Guide partners in aligning with industry standards and trends, especially in specialized sectors like healthcare, education, and government, to ensure compliance and leverage innovation as a strategic advantage.
Qualifications
- Deep expertise in AV and integration technologies, including video collaboration hardware and software, with knowledge of industry trends and the role of USB and AV devices in modern workspaces.
- Advanced AV integration and IT networking skills, including experience with IT networks, cloud services, and foundational cybersecurity, ensuring seamless deployment and troubleshooting of solutions across diverse environments.
- Proficiency in designing, integrating, and optimizing complex AV systems for interoperability and performance.
- Extensive experience in Sales Engineering, AV, or IT roles, using AV and IT technologies to create scalable, innovative solutions that support Logitech’s evolving customer value propositions.
- Proven success in cross-functional roles, building strong relationships across internal teams and with enterprise customers.
- Expertise with enterprise platforms, especially Microsoft Teams, Zoom, and Google Workspace, with a solid foundation in networking, security, and AV collaboration architectures.
- Certified in networking, video technologies, or related fields (e.g., AVIXA, CompTIA Network+, Cisco, Microsoft).
- Experience with sales methodologies, technical sales, and partner management.
Skills
- Exceptional skills in simplifying complex technical information for non-technical audiences and fostering open, trusting relationships with partners.
- Critical thinker with a proactive approach to troubleshooting, continuously seeking to improve.
- Flexible and grounded, thriving amid changes in technology and remaining authentic in approach.
- Strong team player, balancing collaboration with a willingness to challenge ideas for the best outcomes.
- Takes initiative, follows through on commitments, and fosters a culture of action and results.
Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Traditional and Roth 401(k) Plans
- Flexible Spending Accounts
- Employee Share Purchase Plan (ESPP)
- Basic and Additional Life Insurance
- Disability Coverage
- Adoption and Surrogacy Assistance
- Tuition Reimbursement Plans
- Commuter Benefits
- Paid Time Off
- Paid Holidays
- Bereavement Leave
- Paid Parental Leave
Pay
OTE (base+variable bonus) of typically between $125K and $260K depending on location and experience. In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.
Schedule
Full-time remote/hybrid role with up to 75% travel across the US, with possible opportunities for elective international travel.