Channel Sales Manager

We are seeking a motivated and strategic Channel Sales Manager to drive revenue growth and expand our partner ecosystem in the Northeast region. You will serve as a key liaison and trusted advisor to partners, ensuring they are empowered with the tools, training, and strategic guidance needed for mutual success.

About DOOR

DOOR (formerly Latch) is unlocking the next era of Building Intelligence. We combine premium hardware, intuitive software, and automated operations into one seamless platform—helping multifamily properties run more efficiently, grow revenue, and deliver smarter, more connected living experiences. From smart access and in-unit automation to building-wide controls, DOOR empowers owners, operators, and property teams to reduce overhead, protect asset value, and stand out in a competitive market. We believe smarter buildings make life simpler. At DOOR, you’ll help shape a future where buildings anticipate needs, operate effortlessly, and quietly improve life for everyone inside.

Responsibilities

• Build and maintain strong, trust-based relationships with channel partners to drive alignment, engagement, and performance.
• Identify, recruit, and onboard new partners while ensuring they are properly enabled with the tools and resources necessary to succeed.
• Collaborate with partners to develop go-to-market strategies, joint business plans, and sales targets.
• Deliver ongoing partner enablement initiatives, including training programs and sales support, to accelerate growth and enhance productivity.
• Monitor and analyze partner performance metrics; implement actionable plans to achieve key performance indicators and revenue objectives.
• Act as the primary point of contact for channel partners, proactively resolving issues and ensuring a smooth and effective partnership experience.
• Coordinate cross-functionally with internal teams—sales, marketing, product, and support—to deliver cohesive and value-driven partner solutions.
• Stay current with market trends, competitor activity, and partner needs to identify growth opportunities and refine channel strategy.

Requirements

• 5+ years of experience in channel sales, partner management, access control, or a related field.
• Background in SaaS, technology, or telecommunications is a strong plus.
• Bachelor’s degree in Business, Marketing, or a related discipline—or equivalent practical experience.
• Proven ability to build, manage, and grow strategic partner relationships with measurable success.
• Skilled in negotiation and influence, with a commitment to achieving mutually beneficial outcomes.
• Excellent interpersonal, communication, and presentation abilities.
• Strong strategic thinking and analytical problem-solving capabilities, with a data-informed approach.
• Self-starter with a results-driven mindset and the ability to thrive in a fast-paced, evolving environment.
• Proficiency in CRM systems (e.g., Salesforce), partner portals, and sales enablement platforms.

This is a remote home-based position (when not traveling) seeking candidates located in the Northeast region (Philadelphia, New York City, Boston, Baltimore, Washington, D.C., Pittsburgh, Virginia, Maryland, Delaware, Pennsylvania, New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine).

Travel & Physical Requirements

• Periodic travel within the Northeast is required to support customer meetings, industry events, and team collaboration, averaging 30-40%.

Pay

Expected OTE: $175,000 - $215,000, including a competitive base salary and incentive compensation plan. Actual compensation will be determined based on experience, location, and qualifications.

Benefits

• Parental Leave: Company-supported parental leave for both primary and non-primary caregivers, along with tiered return-to-work options.
• Flexible Time Off: Flexible time off policy to ensure employees have the opportunity to rest, recharge, and maintain well-being.
• Flexible Working Days: Support for flexible work schedules to structure workdays in a way that best fits personal and professional lives.
• Comprehensive Health Coverage: Medical, dental, and vision plans with multiple coverage tiers, including domestic partner enrollment. Healthcare and flexible spending accounts (FSAs) with employer contributions.
• Life & AD&D Insurance: Employer-paid basic life and accidental death & dismemberment (AD&D) insurance, with the option to purchase additional supplemental coverage.
• Disability Benefits: Employer-sponsored short-term and long-term disability coverage.
• Retirement Planning: Eligibility to enroll in a 401(k) Retirement Plan through Vanguard with flexible contribution options.
• DOOR Equipment Setup: Full setup of hardware from our home line of products as well as free monitoring.

Joining us also means collaborating with teammates worldwide (US, Argentina, Spain, Romania), working in a fast-paced environment, and being encouraged to innovate and take calculated risks.