Channel Partner Manager - South East 3

Purpose of the Job

The position is responsible for developing, managing, and growing a defined portfolio of Diamond and Sakura dealer partners. Acting as the primary point of contact, the CPM drives partner performance through field engagement, pipeline development, forecasting accuracy, and execution of account-based growth strategies.

Key Responsibilities

• Develop and manage a defined portfolio of Diamond and Sakura dealers.
• Provide consistent field support, including weekly engagement with assigned dealers.
• Own forecasting accuracy for assigned dealer accounts.
• Deliver ongoing product education and sales training for both new and existing offerings.
• Support solution design in partnership with Sales Engineers (SEs).
• Serve as the primary point of contact and “quarterback” for all dealer support needs.
• Maintain oversight of opportunities to ensure effective deal management and progression.
• Build trust and credibility across dealer organizations and internal cross-functional teams.
• Drive pipeline management and pipeline development activities.
• Ensure dealers achieve and grow within their assigned tier level.
• Develop and execute account-based strategies aligned to dealer growth plans.

Education & Experiences

Seasoned experience sales professional with an understanding of multiple products and services and their interoperability. Bachelor’s degree in Business Management, Marketing or related discipline preferred, but not required.

Skills & Knowledge

• Has a solid understanding of business, financials, markets, and the needs of the customer.
• Understands moderately complex solutions and how to identify the value proposition for each.
• Able to articulate product portfolios and their connectivity for a solution.

Competencies

• Resource Manager - Recognizes unspoken organizational constraints, builds rapport among critical internal and external cross company customers, builds consensus with partners, and acts on new business opportunities.
• Strategic Thinking - Understands how the value of hardware, services, integration, software, and go-to-market fit into the overall direction that provides a value proposition to our customers, and understands how our solutions fit the context of the customer.
• Execute with Passion - Works independently and maintains motivation, persists in pursuing goals despite setbacks, sees and acts on new business opportunities, executes plans with desire to win, evaluates and clarifies objectives to ensure they align with the company and customer strategies, and builds support and determines optimal timing for execution.
• Leadership - Promotes and generates cooperation among one’s peers to achieve a collective outcome, fosters the development of a common vision, and fully participates in creating a unified leadership team that gets results. Develops relationships based on trust and promotes a climate that embraces collaboration and cohesion, develops and empowers employees by providing feedback, coaching, and career development, acts as a mentor to peers in the organization, participates in business decisions outside their immediate area of responsibility, sees self as an expert, and compares self or own abilities favorably with others.
• Communications - Adapts presentation or discussion to appeal to the interest and level of others, seeks out information from many sources to diagnose problems or identify future opportunities, reads others verbal and non-verbal cues and adapts communication style to fit the audience and topics, works to build or maintain friendly warm relationships or networks of contacts with people who are or might be useful in achieving work related goals, encourages teams to build customer relationships, manages and generates resources to meet customer needs, takes care to identify the real needs of end users, and focuses work on finding solutions that address internal and external customer needs.

Equal Opportunity Employer

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