Channel National Account Manager - Digital, MRO, OEM & Industrial

About the role

The primary function of the National Account Manager – Digital, MRO, OEM and Industrial is to drive profitable growth across a portfolio of strategic national accounts by building customer‑specific growth strategies, leading joint business planning and executing initiatives that expand revenue, margin and market share. This role strengthens executive‑level customer relationships, accelerates digital commerce performance, identifies new business opportunities and coordinates cross‑functional resources to deliver outstanding customer experience and sustained commercial results.

Responsibilities

• Develop and grow strategic relationships with key national accounts across Digital, MRO, OEM, and Industrial channels to increase revenue, profitability and customer loyalty
• Create and execute joint business plans with assigned accounts, establish growth priorities, financial targets, promotional strategies and measurable milestones
• Lead digital commerce initiatives by improving online assortment, product content, search visibility, conversion, pricing execution and promotional effectiveness across customer platforms
• Analyze sales, profitability, inventory and market trends to identify whitespace opportunities, improve account performance and drive fact‑based business decisions
• Lead product launches, promotional programs, and strategic growth initiatives in partnership with marketing, product management, supply chain, finance and field sales teams
• Build strong relationships with customer leaders in merchandising, category management, procurement, operations, eCommerce and sales to strengthen alignment and execution
• Maintain strong knowledge of assigned markets, customer business models, competitive activity, and Eaton solutions to position differentiated value with national accounts
• Identify, prioritize and capture new opportunities across key product categories, customer programs, and channel motions that support profitable growth
• Influence and align internal stakeholders across functions and regions to ensure strong execution of customer commitments, national agreements and growth plans
• Own account forecasting, performance reviews and strategic business updates, ensuring disciplined execution against revenue, margin and market share objectives

Qualifications

Required (Basic) Qualifications:

• Bachelor’s degree from an accredited institution
• Minimum five (5) years of experience in national account management, channel sales, strategic account management, or business development in electrical, industrial, OEM, MRO, or related markets
• Possess a valid driver’s license
• No relocation benefit is being offered for this position.
• Only candidates within a 50‑mile radius of Beachwood, OH; Chicago, IL; Moon Township, PA; Peachtree City, GA; Smyrna, GA; Grapevine, TX or City of Industry, CA will be considered.
• Active‑Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications:

• Bachelor’s degree in Business or Engineering
• MBA
• Sales experience in North American digital, MRO, OEM, industrial, electrical or datacom channels
• Experience leading strategic account plans, joint business planning and customer‑facing commercial negotiations
• Experience with digital commerce, product content optimization, channel marketing or go‑to‑market execution

Skills

• Excellent communication skills
• Ability to work in the United States without corporate sponsorship now and in the future
• Market knowledge of electrical products and distribution channels
• Strategic planning and profit planning experience
• Knowledge of sales techniques, customers, customer relations and personnel development
• Strong professional presence and communication style
• Experience setting aggressive sales plans and achieving ambitious targets and stretch goals
• Ability to identify existing and future growth market opportunities and tailor strategic sales plan and resources to maximize Eaton’s topline and market share