Change Management Senior Manager, Public Sector, Intel
BDO USA · McLean, VA · 1 mo ago
Hybrid$180k–$220k/yrFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? The posting has "Job Summary" and "Job Description". We should not repeat job title. Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections with real specific content.
We have content: Job Summary (description). Job Duties (list). Supervisory Responsibilities (list). Qualifications, Knowledge, Skills And Abilities (list). Also there is salary range info (National Range etc). That's Pay. Also there is "About Us" (company description) maybe not needed but could be About the role? Actually About Us is company overview, not role. We could include as About the role? Probably not. The instruction: Use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to these headings.
We have:
- About the role: could be Job Summary (description of role). Use that.
- Responsibilities: Job Duties list.
- Requirements: maybe Qualifications, Knowledge, Skills And Abilities (includes education, experience, etc). Could split into Requirements and Qualifications but we can combine? Better to have Requirements (education, experience, clearance) and Skills (specific skills). But we can follow instruction: include sections only when posting has real specific content. We have both.
We have Supervisory Responsibilities separate; could be part of Responsibilities or a separate section? Could be under Responsibilities as a subsection but we need to follow headings list; we could include Responsibilities and maybe Supervisory Responsibilities under same heading? But we need to preserve all info. Could create a Responsibilities section with both job duties and supervisory responsibilities as sub-lists? Might be okay.
We have Pay: salary ranges.
We have Benefits: not explicitly listed; there is mention of ESOP and Total Rewards but that's generic boilerplate; we should remove boilerplate. The posting includes "Learn more about our benefits: BDO Total Rewards..." but that's generic; we should remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Benefits mention may be considered boilerplate? It's about ESOP and Total Rewards; but it's not specific benefits like health insurance, 401k, etc. It's generic. The instruction: never create Benefits section unless posting actually states them. It does mention ESOP and Total Rewards but it's generic; maybe we should not include Benefits section because it's not specific. Safer to omit Benefits.
Schedule: not mentioned.
Thus sections: About the role (Job Summary), Responsibilities (Job Duties + Supervisory Responsibilities), Requirements (Education, Experience, Clearance, etc), Skills (specific skills like writing, stakeholder engagement, etc), Pay (salary ranges). Possibly also Qualifications? But we have Requirements and Skills.
We need to use
- for any list of duties/requirements/benefits, and
for prose. We must not repeat job title as heading. No Job ID. We must preserve all substantive information; do not invent or summarize away detail. We need to extract details precisely. Let's parse the posting. Job Summary (first paragraph): "BDO is seeking a senior manager level professional to do change management/training support for Intelligence Community (IC) Agencies. This role involves guiding organizations through complex system and process transformations. This person must be skilled in stakeholder engagement, impact assessments, and training strategy design that reduce user resistance. Proven track record of increasing project adoption rates through structured change frameworks. They will also be responsible for answering urgent taskers requesting group specific information." That's prose. Job Duties list: many bullet-like sentences. We need to convert each to
- . Let's list them:
- Creates/contributes to structured training programs
- Writes clear user guides, manuals, and e-learning content
- Develops plans to accelerate employee adoption of new processes
- Drafts communications to brief stakeholders on project changes
- Facilitates workshops, webinars, and instructional sessions for diverse audiences
- Evaluates how changes affect daily operations, map key stakeholders, and measure organizational readiness
- Designs and delivers transparent communication materials to keep staff informed
- Partners with training teams to build guides, workshops, and programs that prepare employees for new skills or tools
- Interprets management requests and autonomously develop relevant financial reports
- Delivers a full range of services that uses their educational background, experience, and organizational skills while serving BDO’s dynamic public sector client base
- Supports or leads task areas while coordinating closely with engagement team management and client leadership on strategy, planning, execution, status, and review processes
- Adapts to a changing client environment while meeting client expectations
- Manages priorities and works effectively to initiate correspondence and task completion.
- Supports multiple efforts through flexible multi-task coordination
- Provides summary recommendations to team leadership regarding assigned work stream
- Applies fundamental industry knowledge and standards to support client reviews, improvements, and/or implementations
- Communicates and maintains relationships with key client personnel to ensure shared understanding of business processes, operations, and functions
- Prepares presentations, briefings, and actively participates in client meetings and day-to-day interactions
- Communicates with team management through effective status reporting and demonstrates ownership and accountability for assigned task areas and work products
- Establishes professional rapport with clients and other organizations
- Evaluates work products for technical accuracy, deliverable quality, and overall value to the client
- Attends relevant training, business seminars, and/or conferences to stay current with technical skills that align with client’s needs and changes in the industry
- Researches industry and market trends and develops presentations and materials in support of potential firm initiatives
- Other duties as required
Supervisory Responsibilities:
- May supervise the day-to-day workload of Public Sector direct reports related to client projects, business development, and other activities, including maintaining team productivity and review of work products
- Evaluates the performance of any Public Sector direct reports and assists in the development of goals and objectives to enhance professional development
- Delivers periodic performance feedback and completes the annual performance evaluation for Public Sector staff as appropriate
- Serves as a mentor / career advisor to Public Sector staff as appropriate
Qualifications, Knowledge, Skills And Abilities:
Education: Bachelor’s Degree, required; focus in Business Administration, Psychology, Human Resources, or Organizational Behavior, preferred
Experience: Eight (8) years of experience in organizational change management (OCM), business transformation, or project delivery, required
Experience with working capital funds or other federal working capital funds, preferred
Experience with business process improvement methodologies, preferred
Progressive experience in managing or leading firm initiatives, client project activities, and/or staff, preferred
Experience working with and briefing senior program managers or leaders, preferred
Public speaking and/or training experience, preferred
Strong business acumen, preferred
Exceptional writing skills. Ability to simplify highly complex technical or structural changes, preferred
License(s)/Certification(s): Active TS/SCI with Polygraph security clearance, required
Software Proficiency in the use of Microsoft Office Suites, required
Advanced proficiency in the use of Excel (pivot tables, VLOOKUP, raw data manipulation), required
Language(s): N/A
Other Knowledge, Skills & Abilities:
- Ability to interact effectively with people at all organizational levels within the client organization and in the firm
- Excellent verbal and written communication skills
- Ability to work independently and collaborate within a team environment and with a customer service focus
- Ability to follow instructions as directed
- Superior organizational skills required with ability to multi-task in a fast-paced, deadline-driven environment
- Detail oriented with in-depth knowledge and application of English grammar and ability to proofread all written materials including proposals, pitches, presentations, etc.
Pay: Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography. National Range: $180,000 - $220,000 Maryland Range: $180,000 - $220,000 NYC/Long Island/Westchester Range: $180,000 - $220,000
We need to output HTML fragment.
We'll have:
About the role
BDO is seeking a senior manager level professional to do change management/training support for Intelligence Community (IC) Agencies. This role involves guiding organizations through complex system and process transformations. This person must be skilled in stakeholder engagement, impact assessments, and training strategy design that reduce user resistance. Proven track record of increasing project adoption rates through structured change frameworks. They will also be responsible for answering urgent taskers requesting group specific information.
Responsibilities
- Creates/contributes to structured training programs
- Writes clear user guides, manuals, and e-learning content
- Develops plans to accelerate employee adoption of new processes
- Drafts communications to brief stakeholders on project changes
- Facilitates workshops, webinars, and instructional sessions for diverse audiences
- Evaluates how changes affect daily operations, map key stakeholders, and measure organizational readiness
- Designs and delivers transparent communication materials to keep staff informed
- Partners with training teams to build guides, workshops, and programs that prepare employees for new skills or tools
- Interprets management requests and autonomously develop relevant financial reports
- Delivers a full range of services that uses their educational background, experience, and organizational skills while serving BDO’s dynamic public sector client base
- Supports or leads task areas while coordinating closely with engagement team management and client leadership on strategy, planning, execution, status, and review processes
- Adapts to a changing client environment while meeting client expectations
- Manages priorities and works effectively to initiate correspondence and task completion.
- Supports multiple efforts through flexible multi-task coordination
- Provides summary recommendations to team leadership regarding assigned work stream
- Applies fundamental industry knowledge and standards to support client reviews, improvements, and/or implementations
- Communicates and maintains relationships with key client personnel to ensure shared understanding of business processes, operations, and functions
- Prepares presentations, briefings, and actively participates in client meetings and day-to-day interactions
- Communicates with team management through effective status reporting and demonstrates ownership and accountability for assigned task areas and work products
- Establishes professional rapport with clients and other organizations
- Evaluates work products for technical accuracy, deliverable quality, and overall value to the client
- Attends relevant training, business seminars, and/or conferences to stay current with technical skills that align with client’s needs and changes in the industry
- Researches industry and market trends and develops presentations and materials in support of potential firm initiatives
- Other duties as required
- May supervise the day-to-day workload of Public Sector direct reports related to client projects, business development, and other activities, including maintaining team productivity and review of work products
- Evaluates the performance of any Public Sector direct reports and assists in the development of goals and objectives to enhance professional development
- Delivers periodic performance feedback and completes the annual performance evaluation for Public Sector staff as appropriate
- Serves as a mentor / career advisor to Public Sector staff as appropriate
Requirements
- Bachelor’s Degree, required; focus in Business Administration, Psychology, Human Resources, or Organizational Behavior, preferred
- Eight (8) years of experience in organizational change management (OCM), business transformation, or project delivery, required
- Experience with working capital funds or other federal working capital funds, preferred