Change Management Practitioner/Project Manager

About the role

The KLA Services team in Milpitas, CA is seeking a Change Strategy & Execution Specialist to apply Prosci's 3-Phase Process to drive change initiatives across various business sectors. This role requires fluency in the Prosci 3-Phase Process, strong collaboration skills, and the ability to communicate effectively with diverse audiences.

Responsibilities

• Apply Prosci's 3-Phase Process to develop change approaches
• Leverage established decision forums, standards, templates, and guardrails that integrate with project/program management
• Diagnose Awareness/Desire/Knowledge/Ability/Reinforcement needs and translate insights into targeted communications, training, coaching, and reinforcement plans
• Support executive sponsors in performing the ABCs of Sponsorship (Active & visible participation, Build coalitions, Communicate directly)
• Craft leader-led messaging and people-manager toolkits for impacted audiences
• Manage feedback loops and resistance strategies aligned to ADKAR barrier analysis
• Track people-side success metrics (readiness, adoption, usage, proficiency, reinforcement) and contribute to dashboards and insights that inform decision-making and benefit realization
• Partner with project managers to align milestones, risks, cutover, hypercare, and sustainment
• Equip people managers with coaching plans and accountability to reinforce behavior change
• Measure adoption after go-live, identify gaps, and recommend reinforcement and corrective actions to secure long-term results

Requirements

• 5 years of related experience with a bachelor's degree; or 3 years with a master's
• Experience supporting executive sponsorship and contributing to sponsor coalitions
• 3+ years supporting enterprise-scale change programs within cross-functional teams
• Prosci Certified Change Practitioner (required or strongly preferred)
• Proficiency with change and project tools (e.g., M365, SharePoint, Planner, Project, Teams, ClickUp)
• Experience tracking adoption KPIs and contributing to benefit realization reporting

Qualifications

• Practiced change practitioner fluent in the Prosci 3-Phase Process
• Strong collaborator comfortable contributing to priority discussions and working with senior stakeholders
• Effective communicator skilled at simplifying complex change for varied audiences
• Analytical problem-solver skilled at pattern recognition, barrier identification, and data-driven interventions
• Organized and detail-oriented; solid facilitation, coaching, and stakeholder management skills

Benefits

• Base Pay Range: $89,600.00 - $152,300.00 Annually
• Additional benefits include:
• Medical, dental, vision, life, and other voluntary benefits
• 401(K) including company matching
• Employee Stock Purchase Program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities and programs
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off and paid company holidays
• Family care and bonding leave

Schedule

Full-time

Pay

$89,600.00 - $152,300.00 Annually

Company

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.