Change Management Lead

About the Role

At Accenture Federal Services, we are dedicated to helping the US federal government strengthen the nation, enhance safety, and improve lives. Our team of 13,000+ professionals is united in pursuing the limitless potential of technology and innovation for clients across defense, national security, public safety, civilian, and military health organizations. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you can belong, grow, learn, and thrive through hands-on experience, certifications, and industry training. Join us to drive positive, lasting change that moves missions and the government forward.

Responsibilities

• Work closely with project teams to integrate change management strategies into broader project plans.
• Collaborate with cross-functional teams and federal stakeholders to align change efforts with organizational goals and mission objectives.
• Conduct readiness assessments and change impact analyses to identify risks, challenges, and mitigation strategies.
• Develop detailed change management plans, including stakeholder engagement, communications, and training strategies, to support federal client transformation efforts.
• Execute change management activities, such as facilitating workshops, conducting impact analyses, and implementing engagement strategies to drive adoption.
• Create and deliver tailored communications and materials to prepare and support end-users through change initiatives.
• Monitor and evaluate the effectiveness of change management activities, collecting feedback and making real-time adjustments to improve outcomes.
• Support the development of tools, templates, and methodologies to enhance the Talent & Organization practice and ensure repeatable success.

Requirements

• Bachelor’s Degree or equivalent experience.
• 4+ years’ experience in one or a mix of the following areas: Change Management, Workforce Transformation, Agile Change, Change Analytics, or Design Thinking.
• 2-3 years of experience delivering change in a federal environment.
• Familiarity with a digital technology platform (e.g., Salesforce, Pega, ServiceNow, Appian) or Cloud Service Provider (e.g., Amazon, Microsoft, Google), or Cyber Security.
• U.S. citizenship required to meet federal client requirements.
• Willingness to be on-site 100%.

Qualifications

• Experience working as a consultant on change management (bonus).
• Certified Change Management Professional (CCMP) or PROSCI certifications (bonus).
• Experience designing, developing, and rolling out a change management plan for a mid- or large-scale program (bonus).
• Experience leveraging artificial intelligence (AI) tools and techniques to solve client challenges and enhance change management efforts (bonus).
• Familiarity with digital authoring tools like Adobe Creative Cloud, PowToon, Mentimeter, Camtasia, SnagIt, Adobe Captivate, and Articulate 360 (bonus).

Pay

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $94,000—$178,700 USD.

Compensation for roles at Accenture Federal Services varies depending on factors such as office location, role, skill set, and level of experience. We offer a wide variety of benefits. For more information, please refer to our benefits page.