Change Management & Communications Specialist

Responsibilities

• Develop and execute organizational change management (OCM) strategies that support successful adoption of business process, technology, and organizational transformations.
• Conduct stakeholder analyses to identify impacted groups, assess needs, and develop targeted engagement strategies.
• Perform change impact assessments to evaluate the effects of proposed changes on people, processes, roles, and operations.
• Develop and implement change readiness assessments and action plans to prepare stakeholders for transition.
• Create and execute communications strategies, plans, and materials that promote awareness, understanding, and adoption of change initiatives.
• Design and deliver stakeholder engagement activities, workshops, briefings, and feedback sessions.
• Develop training and user adoption materials to support workforce transition and sustainment.
• Monitor change adoption metrics, stakeholder feedback, and organizational readiness indicators, providing recommendations for course corrections as needed.
• Collaborate with program leadership, business stakeholders, and technical teams to integrate change management activities into project delivery.
• Support executive sponsors and change champions by providing strategic messaging, engagement plans, and change leadership guidance.

Requirements

• Ability to OBTAIN and MAINTAIN a Federal or DoD Public Trust; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred
• Must be a US Citizen due to nature of client engagements
• Bachelor's degree
• Five (5) to Seven (7) years of experience supporting organizational change management, communications, workforce transformation, or related initiatives
• Experience conducting stakeholder analyses, change impact assessments, and readiness assessments
• Experience developing and executing strategic communications and stakeholder engagement plans
• Strong written and verbal communication skills, including the ability to develop executive-level presentations, briefings, and communications products
• Experience facilitating meetings, workshops, focus groups, or stakeholder engagement sessions
• Ability to manage multiple priorities and work effectively in a client-facing environment
• Proficiency with Microsoft Office Suite, including PowerPoint, Word, and Excel
• Strong interpersonal skills with the ability to build relationships across diverse stakeholder groups
• Ability to travel
• Ability to work in a Guidehouse Office or Client Office

Preferred Qualifications

• Master's degree in Organizational Development, Communications, Business Administration, Public Administration, Human Resources, or a related field
• Professional certification in change management, such as Prosci Change Management Certification, Certified Change Management Professional (CCMP), or equivalent
• Experience supporting large-scale business transformation, digital modernization, or technology implementation initiatives
• Experience developing training curricula, learning materials, and workforce adoption programs
• Experience supporting federal government clients and navigating complex stakeholder environments
• Familiarity with change management frameworks, communications planning methodologies, and adoption measurement techniques
• Experience supporting Agile, process