Change Management & Communications Manager

The Building the Future of Open Finance at Payward is seeking an experienced change communications professional to join their Internal Communications team. Payward, a company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services, and CF Benchmarks, has been building a modern and globally accessible financial infrastructure platform for 15 years.

About the role

You will serve as the communications and change lead focused on supporting the global People team and related employee programs and initiatives. Your responsibilities include creating and executing internal communications strategies to support business and organizational changes, new program launches, and engagement with existing Payward offerings. You will also plan, produce, and promote inspirational employee-focused content, track and measure the effectiveness of communications and change management strategies, and identify opportunities to continually improve communications and change management efforts.

Responsibilities

• Create and execute internal communications strategies to support business and organizational changes, new program launches, and engagement with existing Payward offerings.
• Plan, produce, and promote inspirational employee-focused content, including videos, presentations, internal messages, and events.
• Track and measure the effectiveness of communications and change management strategies, and calibrate as needed.
• Identify opportunities to continually improve communications and change management efforts – at the team/function levels and companywide.
• Ensure People team and other functional communications are aligned with Payward’s brand voice and global internal communications strategy.

Requirements

• Bachelor’s Degree in Communications, Journalism, or equivalent experience preferred.
• Superior written and oral communication skills with a laser eye for detail.
• Excellent organization and project management skills.
• Willingness to work hard and roll up your sleeves to get work done, even when at times it is outside the scope of the job.
• Ability to develop creative, effective approaches to difficult communications challenges.

What You Bring

• 5+ years experience in internal communications and change management, preferably with a technology company.
• Experience working with HR and delivering HR-focused change communications programs.

Preferred Qualifications

• Bachelor’s Degree in Communications, Journalism, or equivalent experience preferred.

Based in US preferred

This is a 100% remote position reporting to our Head of Internal Communications & Engagement. The opportunity includes serving as the communications and change lead focused on supporting the global People team and related employee programs and initiatives. You will collaborate with leaders on central and west-coast US timezone daily.

Compensation Range

$96K - $192K