Jobs · Marketing · Virginia

Change Management Communications Consultant

Guidehouse · Arlington, VA · 1 mo ago
On-siteMarketing$98k–$163k/yrFull-time
We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job posting. We have: - Job Family Management Consulting Travel Required Up to 10% Clearance Required Ability to Obtain Public Trust (these are metadata, not headings). We'll fold minor metadata into a short p or drop. - "What You Will Do" is a section heading (like About the role). We'll use

About the role

and then paragraphs. - Then bullet list of responsibilities: "Specific Responsibilities Include" then multiple bullet-like paragraphs. We'll need to convert to
  • for any list of duties/requirements/benefits. - Then "Executive Communications and Strategic Advisory Support" etc. Those are subheadings within responsibilities? The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should have top-level sections only. Subheadings inside responsibilities can be just paragraphs or maybe we keep them as

    with bold? But we must not invent headings not in list. So we should not create h3 for each subheading. Instead we can keep them as paragraphs within the responsibilities section. Thus we will have:

    About the role

    ... (the prose from "What You Will Do" up to before "Specific Responsibilities Include") maybe combine. Then

    Responsibilities

    • each bullet. We need to preserve all substantive information. So we need to extract each bullet. Let's extract the responsibilities text: "Specific Responsibilities Include Strategic Change Communications and Adoption Develop and execute integrated change communication strategies that support large-scale modernization, transformation, and technology implementation efforts.Design communications approaches that increase awareness, stakeholder readiness, user adoption, and sustained behavioral change.Assess stakeholder impacts and communication needs across multiple audiences, tailoring messaging to address varying levels of technical knowledge, organizational influence, and change readiness.Partner with change management, training, technical, and business teams to align communications with implementation milestones and organizational readiness objectives.Develop communication plans that include stakeholder analysis, audience segmentation, key messages, communication channels, feedback mechanisms, risks, and success measures. Executive Communications and Strategic Advisory Support Serve as a trusted communications advisor to executive leaders, helping translate strategic priorities, decisions, and transformation objectives into impactful communications.Develop executive-level products, including leadership messages, talking points, presentations, briefing materials, leadership toolkits, and stakeholder engagement materials.Support executive visibility and sponsorship activities designed to reinforce organizational commitment, build confidence, and drive adoption across stakeholder groups.Anticipate stakeholder concerns and develop communication strategies that address resistance, uncertainty, and organizational impacts. Modernization Communications and Content Development Translate complex technical concepts, system changes, business process redesigns, policy changes, and operational impacts into clear, audience-focused communications.Develop communication materials that explain:Role changes and workforce impactsNew technologies and system functionalityBusiness process changesBenefits realization and organizational outcomesImplementation timelines and readiness activitiesCreate high-quality communications products including newsletters, implementation updates, readiness materials, FAQs, leadership communications, presentations, intranet content, videos, job aids, toolkits, and adoption campaigns.Ensure all communications adhere to federal plain language, accessibility, and usability standards. Stakeholder Engagement and Change Readiness Support stakeholder engagement strategies that gather feedback, identify risks, and promote stakeholder buy-in throughout the transformation lifecycle.Facilitate communication planning sessions, stakeholder workshops, leadership briefings, and readiness discussions.Partner with business and operational leaders to understand organizational impacts and develop targeted communications that support transition activities.Monitor stakeholder sentiment and communication effectiveness, recommending adjustments to improve engagement and adoption outcomes. Program Support and Measurement Track communication activities, deliverables, stakeholder engagement efforts, and adoption metrics.Develop reports and dashboards that communicate change readiness, communication effectiveness, stakeholder feedback, and adoption progress.Leverage quantitative and qualitative data to evaluate communication effectiveness and recommend continuous improvement strategies. Team Collaboration and Practice Development Contribute to a collaborative, high-performing consulting team by supporting business development growth, internal Guidehouse initiatives, and mentoring junior team members, as appropriate." We need to split into list items. The text seems to have sections separated by capitalized headings but no punctuation. We can split at each capitalized phrase that starts a new responsibility area. But we need to preserve all info; we can just make each sentence as separate li? However the instruction: Use
      • for any list of duties/requirements/benefits. The posting already has bullet-like items but not formatted with bullets. We can treat each distinct responsibility as a li. Let's parse manually. Sections: 1. Strategic Change Communications and Adoption - Develop and execute integrated change communication strategies that support large-scale modernization, transformation, and technology implementation efforts. - Design communications approaches that increase awareness, stakeholder readiness, user adoption, and sustained behavioral change. - Assess stakeholder impacts and communication needs across multiple audiences, tailoring messaging to address varying levels of technical knowledge, organizational influence, and change readiness. - Partner with change management, training, technical, and business teams to align communications with implementation milestones and organizational readiness objectives. - Develop communication plans that include stakeholder analysis, audience segmentation, key messages, communication channels, feedback mechanisms, risks, and success measures. 2. Executive Communications and Strategic Advisory Support - Serve as a trusted communications advisor to executive leaders, helping translate strategic priorities, decisions, and transformation objectives into impactful communications. - Develop executive-level products, including leadership messages, talking points, presentations, briefing materials, leadership toolkits, and stakeholder engagement materials. - Support executive visibility and sponsorship activities designed to reinforce organizational commitment, build confidence, and drive adoption across stakeholder groups. - Anticipate stakeholder concerns and develop communication strategies that address resistance, uncertainty, and organizational impacts. 3. Modernization Communications and Content Development - Translate complex technical concepts, system changes, business process redesigns, policy changes, and operational impacts into clear, audience-focused communications. - Develop communication materials that explain: Role changes and workforce impacts New technologies and system functionality Business process changes Benefits realization and organizational outcomes Implementation timelines and readiness activities - Create high-quality communications products including newsletters, implementation updates, readiness materials, FAQs, leadership communications, presentations, intranet content, videos, job aids, toolkits, and adoption campaigns. - Ensure all communications adhere to federal plain language, accessibility, and usability standards. 4. Stakeholder Engagement and Change Readiness - Support stakeholder engagement strategies that gather feedback, identify risks, and promote stakeholder buy-in throughout the transformation lifecycle. - Facilitate communication planning sessions, stakeholder workshops, leadership briefings, and readiness discussions. - Partner with business and operational leaders to understand organizational impacts and develop targeted communications that support transition activities. - Monitor stakeholder sentiment and communication effectiveness, recommending adjustments to improve engagement and adoption outcomes. 5. Program Support and Measurement - Track communication activities, deliverables, stakeholder engagement efforts, and adoption metrics. - Develop reports and dashboards that communicate change readiness, communication effectiveness, stakeholder feedback, and adoption progress. - Leverage quantitative and qualitative data to evaluate communication effectiveness and recommend continuous improvement strategies. 6. Team Collaboration and Practice Development - Contribute to a collaborative, high-performing consulting team by supporting business development growth, internal Guidehouse initiatives, and mentoring junior team members, as appropriate. We'll output each as
      • . For sub-bullets like the list under "Develop communication materials that explain:" we can either keep as part of the li text with commas or separate li? The instruction: Use
        • for any list of duties/requirements/benefits. The sublist is also a list; we could nest ul inside li. But to keep simple, we can include them as part of the li text separated by commas or semicolons. However we should preserve all info; we can keep them as a sentence with colon and then list separated by commas. That's fine. Now "What You Will Need" section: This is requirements/qualifications. We'll have

          Requirements

          maybe also Qualifications. The instruction says use headings like Requirements, Qualifications, Skills. We need to decide which to use. The posting has "What You Will Need" which includes mandatory requirements: citizenship, public trust, degree, experience, etc. Also "What Would Be Nice To Have" which are nice-to-have qualifications/skills. We could split into Requirements and Qualifications (or Skills). Let's treat "What You Will Need" as Requirements (or Qualifications). And "What Would Be Nice To Have" as Skills (or Preferred Qualifications). The instruction: Prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one section? But we have both mandatory and nice-to-have; we could have Requirements (mandatory) and Skills (nice-to-have). That seems reasonable. Thus:

          Requirements

          • each mandatory requirement. Let's extract mandatory requirements: - Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse - Bachelor's Degree; FOUR (4) years of additional professional experience in lieu of Bachelor's - Minimum of THREE (3) years of experience in strategic communications, organizational change management, change communications, public affairs, communications consulting, public relations, or related fields. - Experience supporting modernization, digital transformation, technology implementation, organizational change, or large-scale program initiatives. - Demonstrated ability to translate complex technical, operational, and organizational changes into clear, compelling communications for diverse stakeholder audiences. - Experience developing executive communications and advising leadership on communication strategies related to transformation initiatives. - Experience supporting stakeholder engagement, workforce transition, organizational readiness, adoption, and change management activities. - Strong writing, editing, presentation development, and storytelling skills. - Experience developing multi-channel communication campaigns and adoption-focused communications products. - Ability to collaborate effectively with executives, technical teams, program leadership, trainers, and cross-functional stakeholder groups. - Due to contract requirements, US Citizenship restrictions apply - Currently reside in the contiguous United States Also maybe "Clearance Required Ability to Obtain Public Trust" earlier but we already covered. Now "What Would Be Nice To Have" items: - Experience supporting Department of Veterans Affairs modernization programs or other federal transformation initiatives. - Experience applying Prosci, ADKAR, Kotter, or other organizational change management frameworks. - Experience supporting system implementations, digital health modernization, enterprise technology deployments, or operational transformations. - Familiarity with organizational readiness assessments, stakeholder impact assessments, and adoption measurement. - Knowledge of federal healthcare operations and healthcare technology environments. We'll put these under

            Skills

            (or Preferred Qualifications). Use
            • . Now Pay: The posting includes "The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs." Thus we have Pay section with specific numbers. So we should include

              Pay

              with

              containing that sentence. Benefits: The posting includes "What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits Include Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term

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