Change Implementation SME

About the Role

Gritter Franconca is seeking a Change Implementation SME to provide expert organizational change management and implementation support for the Elevated Risk Care Management (ERCM) Pilot. This role focuses on improving suicide prevention-related care coordination and effectiveness for Veterans at elevated risk. The SME will work closely with the Veterans Health Administration (VHA) and various stakeholders to plan, execute, and scale organizational changes associated with the ERCM model.

Responsibilities

• Change Management and Implementation: Provide expertise in organizational change management, develop and implement change strategies, assess readiness, and address adoption barriers.
• Stakeholder Analysis and Engagement: Conduct stakeholder analyses, develop engagement strategies, facilitate meetings, and build relationships with clinical, operational, and leadership stakeholders.
• Change Impact Analysis: Assess the impact of ERCM implementation on people, processes, technology, workflows, and organizational structures, and develop recommendations.
• Implementation Planning: Support development of site-specific implementation plans, establish milestones, and integrate change management activities into project schedules.
• Risk Management and Change Impact: Identify and mitigate risks, monitor change-related risks, and recommend corrective actions.
• Clinical and Operational Workflow Support: Collaborate on workflow improvements, identify operational barriers, and recommend integration strategies.
• Training and Adoption Support: Develop training strategies, provide input on materials, and assess training effectiveness.
• Communication and Change Readiness: Develop targeted communications, address stakeholder concerns, and support leadership messaging.
• Evaluation, Sustainment, and Scale: Support evaluation efforts, analyze feedback, and contribute to national implementation planning.
• Government and Stakeholder Collaboration: Work with VHA leads, participate in meetings, prepare deliverables, and maintain documentation.

Requirements

• Master’s degree in organizational development, healthcare administration, public health, business administration, change management, social sciences, or related field.
• Minimum 10 years of experience in organizational change management, healthcare implementation, or related field.

Qualifications

• PROSCI Certification (preferred)
• Experience with VA/VHA (preferred)
• Experience in behavioral health, mental health, suicide prevention, or care management (preferred)
• Familiarity with VA suicide prevention programs (preferred)

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development