Change Implementation Consultant

About the role

Randstad Digital is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you!

Responsibilities

• Tool Rollout, Onboarding & Migration: Design and execute the Sales rollout plan (pilots, phased deployments, change champions, "train-the-trainer" programs)
• Log and track defects and enhancements resulting from functional testing and ensure resolution of issues
• Build the user onboarding journey (personas, curricula, training assets, office hours, "war room" support)
• Support migration planning (data mapping, readiness criteria, controls) from legacy pricing/billing systems into the new platform
• Establish adoption KPIs, dashboards, and feedback loops; track usage and remove friction to scale adoption
• Vendor & Stakeholder Management: Act as the business liaison with the vendor to align on scope, timelines, SLAs, and quality standards
• Partner closely with Sales, Product, Technology, Operations, and Risk/Controls to deliver end-to-end outcomes (approvals, billing integration, profitability views)
• Execution & Change Leadership: Deliver large transformation initiatives with disciplined program management and change management practices
• Champion governance and traceability: sprint demos, UAT and regression plans, issue/defect tracking, and continuous improvement

Qualifications

• 4-6+ years in Revenue Management, Pricing, or Commercial Product roles, with measurable impact on revenue optimization
• 3-5+ years as a Change analyst rolling out pricing/deal tools to Sales, including user onboarding and migration from legacy systems
• Familiarity with pricing platforms or price optimization tools
• Robust vendor management skills and experience leading cross-functional initiatives with Technology and Operations
• Comfortable partnering with Treasury Management Sales and/or Relationship Managers and conducting product walkthroughs or demos
• Fluency in data analysis (Excel/Sheets; SQL or BI tools a plus) and in building KPI dashboards for adoption and performance
• Demonstrated change management capability (communications, training assets, super-user networks, executive updates)
• Excellent communication, stakeholder influence, and executive-ready storytelling

Nice to Have

• Experience with treasury management/deposit pricing, FTP methodologies, and profitability frameworks
• Background integrating pricing tools with billing/approval workflows and data pipelines
• Agile delivery experience (backlog management, sprint cadence, UAT leadership)
• Pricing Experience - familiarity with pricing strategies and tools within the financial services or payments industry
• Revenue Management Experience - prior involvement with revenue management systems or related processes

Skills

• Agile Execution, data analysis, data mapping, data pipelines, FTP, legacy systems, Excel, Requirements Management, SQL, communications, communication, Change Leadership, leadership, Self-starter, work in a team, UAT, backlog management, billing systems, billing, BI tools, continuous improvement, documenting business requirements, business transformation, treasury operations, Liquidity management, Treasury Management, Change Management, change management practices, dashboards, KPI dashboards, track defects, defect tracking, Agile delivery experience, Onboarding, user onboarding, functional testing, governance, financial services, Liquidity, production readiness, production support, program management, quality standards, revenue leakage, Revenue Management, revenue optimization, revenue management systems, Risk, Sales, vendor management, Stakeholder Management, stakeholder influence, storytelling, pricing strategy, Pricing, pricing strategies, target operating model, performing testing, traceability, train-the-trainer, user testing, personas, workflows

Pay

• $35.88 - 40.88 per hour

Schedule

• 8am to 5pm