Change Enablement Senior Manager

An experienced change practitioner within the Cox Automotive Product and Technology Group's (CAPTG) Change Enablement Team, responsible for high-quality change planning and adoption across multiple change initiatives in all assigned change release cycles.

About The Team

The CAPTG Change Enablement Team operates within Cox Automotive's Product & Technology Group and is responsible for driving adoption of all enterprise changes across CAPTG through a structured, ADKAR-aligned 8-week change release cycle. The team partners closely with COE leadership, Delivery Stream Engineers (DSEs), Corporate Communications, and Product & Technology stakeholders to ensure changes are planned, executed, and reinforced in a way that minimizes disruption and maximizes sustainable adoption.

Responsibilities

• Own end-to-end delivery of the release-level change plan, support the Delivery Stream Engineers (DSE) in local change and resistance management efforts, coordinate training across all changes within an assigned release, and measure adoption and change health.
• Serve as the integration point across the core change team, including the Change Lead, Communications Lead, IT Governance, DSEs, and COE Subject Matter Experts, maintaining the release-level view and ensuring plan coherence before each phase gate.
• Ensure all release-level change planning deliverables are completed on schedule and meet the quality standards defined in the change release process.
• Onboard the DSEs and people leaders before adoption begins; confirm engagement is documented and substantive, not just attendance.
• Support the DSEs throughout the adoption phase, facilitate a regular cadence of touchpoints and real-time updates to keep the DSEs informed on decisions, progress, and plan changes.
• Provide guidance on resistance management, monitor adoption signals, and escalate risks to the Change Enablement Director as observed.
• Own complete, accurate change package artifacts for every active release; update with material changes as they occur.
• Provide active, ongoing mentorship to Change Enablement team members serving in a Change Lead capacity, supporting their development through idea exchange, artifact review, and shared retrospectives.
• Serve as a team member resource for practitioners facing resistance, sponsor misalignment, or change deliverable quality challenges.
• Model expert-level practitioner behavior and support the growth and success of the team.
• Maintain deep fluency in the CAPTG 8-week change release process and ADKAR-aligned deliverables framework, model consistent application across all releases.
• Identify and flag structural friction points in the pipeline based on direct release experience, share recommendations with the Change Enablement Director for process refinement.
• Support the Director in building the scaling model for concurrent releases—contributing practitioner-level insight into capacity and quality tradeoffs.
• Apply AI-assisted tools to change management workflows; identify time saved and share workflow improvements with the team each release cycle.
• Build and maintain effective working relationships with DSEs, COE SMEs, and core change partners across assigned releases.
• Gather inputs from multiple subject matter experts and synthesize into change strategies that speak to all thinking preferences—the what, the why, the how, and the who.
• Participate in planning phase meetings and IT Governance forums as appropriate; bring a change practitioner perspective to influence stakeholder decision-making.

Requirements

• Bachelor's degree and a minimum of 8 years of experience in organizational change management, with at least 2 years in a senior practitioner or informal leadership capacity; or a master's degree and 6 years of experience; or a PhD and 3 years of experience; or 12 years of experience if no degree.
• Demonstrated experience leading change management for enterprise-level programs or projects within a technology or product organization.
• Prosci certification or equivalent change management credential strongly preferred.
• Proven ability to manage multiple concurrent releases or projects, self-manage workload, and deliver on schedule without close supervision.
• Experience coaching or mentoring junior change practitioners, with evidence of measurable development outcomes.
• Strong synthesis and communication skills, able to translate complex stakeholder input into clear, actionable change plans.
• Proficiency with Microsoft 365 tools (Teams, SharePoint, Outlook) and demonstrated comfort adopting AI-assisted workflows.
• Able to work independently, navigate ambiguity, and escalate appropriately in a fast-paced, continuously evolving environment.

Pay

Compensation includes a base salary in the range of $122,600.00 - $204,400.00. The base salary may vary within the anticipated range based on factors such as location and the selected candidate's knowledge, skills, and abilities. The position may also be eligible for additional compensation, including an incentive program.

Benefits

• Flexible vacation policy allowing employees to take as much paid time off as consistent with their duties and the company's needs.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness time annually for personal or family wellness.
• Additional paid time off for bereavement, voting, jury duty, volunteer activities, military leave, and parental leave.