Championships Food & Beverage Lead

About the Role

The Food & Beverage (F&B) Lead is the primary liaison between the PGA of America and its Official Food & Beverage Partner. This role ensures the culinary experience at our Championships aligns with the PGA of America’s high standards of excellence, focusing on the operational and financial health of the partnership through seamless communication, budgetary adherence, and strategic growth.

Responsibilities

• Serve as the day-to-day point of contact for the Official F&B Partner, fostering a collaborative and productive working relationship.
• Communicate internal PGA organizational goals and brand standards to ensure the Partner’s service delivery exceeds expectations.
• Manage hours of operations across various Championships, ensuring staffing and service levels align with anticipated attendance.
• Oversee the Partnership budget, tracking expenditures, managing reconciliations, and ensuring all financial activities remain within approved limits.
• Assist in developing and implementing pricing strategies for general public and premium revenue goals.
• Analyze sales data and operational KPIs to provide recommendations for business optimization.
• Create and maintain detailed project timelines; hold both internal teams and external partners accountable to critical deadlines.
• Facilitate the menu review process by compiling feedback.
• Lead regular status meetings and provide clear, concise updates to PGA Leadership regarding F&B milestones and challenges.
• Contribute to a respectful and inclusive team environment by welcoming and respecting diverse beliefs, backgrounds, identities, and abilities.
• Embody and uphold the organization’s shared values, proactively addressing any challenges or opportunities related to the values-based culture.

Requirements

• Bachelor’s Degree in Hospitality Management, Business Administration, or related field, or an equivalent combination of education, training, and experience.
• Five or more years of Food & Beverage management experience, preferably within high-volume sports, entertainment, or hospitality environments.
• Strong proficiency in budget management, P&L analysis, and strategic pricing models.
• Ability to travel up to 25%.
• Ability to transport moderately heavy tournament equipment and supplies.

Skills

• Job Knowledge/Technology: Ability to see the “big picture” of a partnership while managing granular details. Skills in public speaking to represent the PGA of America at various functions. Knowledge of Adobe Creative Suite, Excel, and Google Workspace.
• Customer Focus: Meets expectations and requirements of internal and external customers. Gathers firsthand customer information for product and service improvements. Builds effective relationships and gains trust and respect.
• Judgment: Makes sound, fact-based decisions; analyzes problems skillfully and uses logic to reach solutions.
• Initiative: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities with minimal supervision.
• Communication: Writes and speaks effectively; states opinions clearly and concisely; demonstrates openness and honesty; listens well; explains reasoning behind opinions; asks for feedback; uses a professional approach in all communications.
• Problem Solving/Analytical Thinking: Ability to see the “big picture” in complex situations; breaks down problems into component parts and understands their relationships; makes thoughtful decisions in uncertain or risky situations.
• Organization: Manages multiple projects and determines project urgency effectively; transitions smoothly between tasks.
• Resourcefulness: Identifies opportunities to use available or inexpensive resources; uses imagination and creativity to navigate difficult situations.
• Collaboration and Teamwork: Team-first mentality with a focus on building bridges between departments (Sales, Operations, Partnerships, Ticketing).