Jobs · Education · New York

Certified Trainer - 74th

Levain Bakery · New York, NY · 1 mo ago
Education$19.25–$21.25/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes a brief description, then THE ROLE: CERTIFIED TRAINER, then What We're Looking For, Job Responsibilities, Requirements, Compensation & Benefits. Also maybe Vision/Mission/Values but those are part of description. We need to use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should not repeat job title as heading. We need to include sections only when posting has real specific content. So we can have sections: About the role (maybe from description?), Responsibilities, Requirements, Benefits (including Pay). Also maybe Qualifications? The posting includes Requirements (experience, certifications). Could also have Skills (maybe from What We're Looking For). But we need to follow instruction: Use headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include those that have content. We have content for About the role: description of role (Certified Trainer). Could put that under About the role. Responsibilities: we have Job Responsibilities section. Requirements: we have Requirements. Qualifications: maybe overlapping with Requirements; but we could treat Requirements as qualifications. But we should not duplicate. Could put Qualifications same as Requirements? Better to have Requirements and maybe Skills separate: Skills from What We're Looking For (people-forward attitude, communication, etc). Benefits: we have Compensation & Benefits includes pay, health, etc. Pay: we have hourly rate etc. Could separate Pay and Benefits. But we need to avoid thin sections. Perhaps combine Pay and Benefits into Benefits section, as they gave both. But instruction: Prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements, Benefits (including pay). That seems good. We must not include Schedule (no info). No Qualifications separate if we already have Requirements. Could include Skills as part of Requirements? But we have separate list of desired attributes; could put under Skills. But then we would have Requirements (experience, certifications) and Skills (soft skills). That's two sections. Might be okay. But we need to avoid thin sections; each should have substantive content. Let's decide: Sections: About the role, Responsibilities, Requirements, Skills, Benefits (including pay). That's five sections. Now we need to format:

About the role

then

...

. For lists use
  • . For prose use

    . We must preserve all substantive information, not invent or summarize away detail. So we need to include all details from the posting, but we can reorganize. We need to include the brief description about Levain Bakery, vision, mission, values maybe under About the role? The About the role section should describe the role, but we could also include company overview. However instruction: Do NOT repeat the job title as a heading (the page already shows it). So we can include company description in About the role paragraph. We need to include all details: The brief description about founders, history, vision, mission, values, etc. Also THE ROLE: CERTIFIED TRAINER description. Also What We're Looking For list. Also Job Responsibilities (with subpoints). Also Requirements list. Also Compensation & Benefits details. We must not include boilerplate like EEO etc. Not present. We must not include duplicated lines. Need to watch for duplicates: Some lines appear twice: "Stay informed about new products, procedures, and promotion" appears twice under Training and Development. We should deduplicate. Also "Stay informed about new products, procedures, and promotion" appears also under Team Collaboration? Actually under Team Collaboration: "Stay informed about new products, procedures, and promotions". Slight variation. We'll keep unique. We need to ensure we preserve all substantive info; we can combine similar bullet points but not lose info. Might be okay to keep duplicates? Instruction: Remove duplicated lines. So we should deduplicate. Let's extract content. First, brief description paragraph: "Brief Description Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 — Levain Bakery. One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for “the cookie.” From the start, Pam, Connie, and the team baked everything fresh on-site each day, donating the day’s leftovers to charity — and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state. Our Vision: To give rise to lifelong memories Our Mission: To bring together people who treat their work and the craft of baking and all who come to visit with great care. Every day, we strive to embody our company’s five core values: Welcome All- We are all in it together Work Hard and Be Kind- We pull our weight, we do our best, and take care of each other Lead with Heart- We operate with empathy and integrity Rise Up- We take initiative to make things better Savor It- We are present and find the fun!" We need to preserve that. Then THE ROLE: CERTIFIED TRAINER paragraph: "Certified Trainers are the gold standard of all things Levain: how we treat each other, our customers, and our products. Certified Trainers are responsible for all aspects of training and coaching within the bakery. Certified Trainers serve as ambassadors of the Levain brand, ensuring that all team members are well-trained and embody the values and standards of our bakery. Certified Trainers utilize our training system, MIX, to deliver comprehensive training programs and support continuous development." Then What We're Looking For bullet list (looks like sentences separated by semicolons). Let's extract each: - People-forward attitude with exceptional customer service skills; - Be proactive and empathetic in assisting customers and team members - Strong communication & interpersonal skills; team-oriented with a positive attitude - Maintain a high level of professionalism and care: be adaptable, flexible, and patient - Must be reliable, responsible, and punctual - Ability to remain calm under pressure in a fast-paced environment when troubleshooting issues: be consistent, patient, and even keeled - Detail-oriented and proactive in identifying and addressing training needs - Embody and promote the values and standards of Levain Bakery We need to format as list items. Job Responsibilities: there are headings: Team Collaboration, Training and Development, Customer Service, Operations. Under each, bullet points. Let's extract: Team Collaboration: - Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections that broaden your perspective - Display a strong sense of teamwork: Work collaboratively with team members to ensure smooth store operations - Facilitate open, clear, and timely communication with your team members and management - Stay informed about new products, procedures, and promotions Training and Development: - Stay informed about new products, procedures, and promotion (note singular) - Provide tactful feedback to ensure employees meet company standards - Facilitate initial and ongoing training sessions for team members and new hires, utilizing company training materials - Foster continuous learning by encouraging team members to engage in self-driven development beyond formal training Customer Service: - Greet customers with a warm and welcoming demeanor - Ensure every guest receives consistent, accurate, high-quality service that reflects Levain’s brand standard - Foster strong, lasting relationships with customers to enhance their sense of belonging and connection to our community surrounding the bakery - Resolve customer issues promptly and courteously and operate with empathy Operations: - Consistently adhere to established protocols and maintain the highest standards of excellence to ensure all baked goods meet Levain Bakery’s quality standards - Adept knowledge of Toast POS system - Ensure all in-store and third-party delivery (3PD) orders are accurate and safely prepared - Maintain cleanliness in all areas of the store, including customer areas, restrooms, and workspaces - Assist in restocking and organizing inventory and adhere to guidelines given from Shift Lead or management Requirements: - Minimum 1 year of food service, QSR, or retail experience; experience in training and coaching preferred - Proficient in using training systems and technology, such as MIX - Open availability: ability to work mornings, nights, weekends, and holidays - Ability to lift/push 25-50 pounds - Stand/walk for an 8-hour shift (excluding a ½ hour break); some locations require walking up and down stairs - Read and communicate in English, both verbally and in writing - Utilize basic computer skills (Email, Microsoft Office) - Must have valid DOH Certification & additional regional required food handlers’ certifications Compensation & Benefits: - $19.25-21.25/hour + tips + up to 10% quarterly bonus potential - Health, Vision, Dental Insurance - Employer-funded Healthcare Reimbursement Account - Additional supplemental benefits: Commuter Benefits, Employee Assistance Program, Bike-Share Reimbursement - 14 Weeks Fully Paid Parental Leave - One Week of Paid Time Off - 401K with 3.5% Company Match Also there is statement about diversity etc at end; we can include maybe in About the role or separate? It's boilerplate? It's commitment to diversity; could be considered substantive but maybe we can include in About the role as a closing note. It's not EEO boilerplate; it's a statement. We'll keep it. Now we need to output HTML with sections. We'll have:

    About the role

    ... (include brief description, role description, vision/mission/values, diversity statement)

    Responsibilities

    • ... (list all responsibility bullets)

    Requirements

    • ... (list requirements)

    Skills

    • ... (list What We're Looking For items)

    Benefits

    • ... (list compensation and benefits)
    We need to ensure we don't include Pay or Schedule sections. Now we need to deduplicate any duplicate bullets. Check duplicates: In Responsibilities, we have "Stay informed about new products, procedures, and promotions" under Team Collaboration and "Stay informed about new products, procedures, and promotion" under Training and Development (singular). Slight difference; we can keep both as they are slightly different (plural vs singular). Not exact duplicate. Also "Provide tactful feedback..." unique. Now check Skills list for duplicates: none. Now check Requirements list: none. Now check Benefits list: none. Now we need to ensure we preserve all substantive info: include the vision, mission, values statements exactly as given. Also include the diversity statement. Let's craft About the role paragraph: We can combine multiple sentences into one

    but could be long; still okay. We'll include: "Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 — Levain Bakery. One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for “the cookie.” From the start, Pam, Connie, and the team baked everything fresh on-site each day, donating the day’s

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