Certified Senior Pharmacy Technician

We need to output HTML fragment with sections: About the role? The posting includes sections: Customer Experience, Operations, Training & Personal Development, Basic Qualifications, Preferred Qualifications, Salary Range. Also maybe Benefits? There's a link to benefits but not details. We should not create Benefits section unless actual content. There's a line: "To review benefits, please click here jobs.walgreens.com/benefits." That's just a link, not description. According to rules, we should not create Benefits section unless posting actually states them. It only gives a link, not details. So we omit Benefits. Pay: Salary Range given: "$20.5 - $27.5 / Hourly". So we can create Pay section with that. Schedule: Not explicitly given aside from "flexible schedule, including evening and weekend hours." That's schedule info. So we can create Schedule section with that. We need headings:

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections with real content. We have content for: Customer Experience (could be About the role or Responsibilities). Operations (Responsibilities). Training & Personal Development (maybe Requirements or Qualifications). Basic Qualifications (Requirements). Preferred Qualifications (maybe Skills). Pay. Schedule. We need to decide mapping. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings based on content. We have: - About the role: maybe a brief overview? Not present. Could combine Customer Experience and Operations as Responsibilities. So we could have a Responsibilities section containing both Customer Experience and Operations bullet points. - Requirements: Basic Qualifications. - Qualifications: maybe Preferred Qualifications? Or we could have Qualifications (Preferred) and Skills (Preferred). But we have Preferred Qualifications list: prior Walgreens experience, basic math skills, basic PC skills, knowledge of store inventory control. Those could be Skills. - Pay: Salary Range. - Schedule: flexible schedule including evening and weekend hours. We should not repeat job title. No Job ID. We must preserve all substantive information. So we need to include all bullet points from Customer Experience, Operations, Training & Personal Development, Basic Qualifications, Preferred Qualifications, Pay, Schedule. We need to format lists with

• . For prose, use

  . We must not include boilerplate like EEO, etc. There's a line: "We will consider employment of qualified applicants with arrest and conviction records." That's substantive? It's a statement about hiring practice. Should we keep? It's not boilerplate? It's a statement about consideration. It's not EEO/equal-opportunity? It's about arrest records. Might be considered EEO-related but it's a specific statement. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This line is about arrest and conviction records, which could be considered EEO-related. Safer to remove? It's not exactly EEO but related to hiring practice. I'd remove to be safe. Also line: "The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors." That's about pay, but we already have salary range. This is generic; could be considered boilerplate. Might remove. Also "This role will remain open until filled." That's boilerplate; remove. Also "To review benefits, please click here jobs.walgreens.com/benefits." That's a link; we might keep as a link? It's not benefits detail. Could be considered a reference. Might keep as a

  with link? But it's not substantive benefit description. Might be considered boilerplate. I'd remove. We need to preserve all substantive information. The link to benefits is not substantive benefit detail; it's just a pointer. Could be considered not needed. I'd remove. Now craft HTML. We'll have:

  Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with most valuable customers.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.
  • Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
  • Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
  • Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor.
  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
  • Supports execution of Pickup program.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
  • Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
  Then Training & Personal Development could be under Requirements or Qualifications. Let's make a section

  Requirements

  for Basic Qualifications and Training & Personal Development? Actually Basic Qualifications are requirements. Training & Personal Development is also requirement. Could combine. But we need to follow heading list: Requirements, Qualifications, Skills, etc. We'll do:

  Requirements

  • Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager and acquires continuing education credits.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)
  But note that "Requires willingness to work flexible schedule, including evening and weekend hours." is also schedule; we might move to Schedule section. However schedule info is also a requirement. We'll keep schedule separate. Better: Keep schedule separate. Thus Requirements: Basic Qualifications + Training & Personal Development (excluding schedule). We'll include schedule later. Now Preferred Qualifications as Skills:

  Skills

  • Prefer to have prior work experience with Walgreens.
  • Prefer basic math skills (counting, measuring and weighing medications).
  • Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online).
  • Prefer the knowledge of store inventory control
  Pay:

  Pay

  Salary Range: $20.5 - $27.5 / Hourly

  Schedule:

  Schedule

  Requires willingness to work flexible schedule, including evening and weekend hours.

  We should not repeat "Requires willingness to work flexible schedule..." in both Requirements and Schedule. We removed from Requirements. Now ensure we didn't miss any substantive info: The line about "We will consider employment of qualified applicants with arrest and conviction records." We removed. The line about compensation depending on factors removed. The line about role remaining open until filled removed. Benefits link removed. Check if any other substantive info: "Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs." Already included. "Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor." Included. "May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers." Included. "Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities." Included. "Supports execution of Pickup program." Included. "Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance" Included. "Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy." Included. "Complies with all company policies and procedures; maintains respectful relationships with coworkers." Included. "Completes special assignments and other tasks as assigned." Included. Now check for duplicate lines: The bullet list