Certified/Registered Medical Assistant

We value our families we serve, our communities and our team members.

As a CMA/RMA, you will assist medical providers in providing the highest level of quality patient care to include patient work-up, lab collection and procedures within your scope of practice. These duties are performed in accordance with federal, state and local regulations along with established priorities and procedures of the practice.

Our Mission

At our offices, we do our best each day to provide high quality, compassionate health care to the families in our communities, treating each child as our own. Our staff and providers strive to make each encounter pleasant and informative while respecting the time and individual needs of our patients and families.

Benefits that Matter!

• Paid Time Off
• Matching 401K
• Annual Merit Increases
• Mental Health and Counseling Programs
• Dental and Orthodontic Coverage
• Vision Insurance
• Health Care with Low Premiums
• Short-term Disability
• Access to Virtual Health & Wellness

What a day looks like as a Certified/Registered Medical Assistant

Job Tasks

• Escort patients to exam rooms
• Interview patients
• Measure vital signs
• Instruct patients about medications and special diets
• Explain treatment procedures to patients
• Prepare patients for examination
• Assist the physician during patient exams
• Collect and prepare laboratory specimens
• Perform basic laboratory tests
• Keep exam rooms stocked with adequate medical supplies
• Prepare and administer medications as directed by the physician
• Perform blood collection following established procedures and utilizing universal precautions in accordance with OSHA standards
• Remove sutures and change dressings
• Maintain all logs and required checks in accordance with assigned duties
• (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• Process messages from patients and front office staff to providers
• Meet position requirements and perform essential functions
• Complete all mandatory training as required
• Perform other duties as assigned

Quality & Customer Satisfaction

• Demonstrates commitment to superior customer experiences with a service-oriented attitude
• Collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians and employees
• Considers patient and employee safety. Takes initiative to identify and eliminate risks
• Respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality

Interpersonal Skills

• Communicates professionally and appropriately at all times
• Buils strong working relationships with co-workers and other staff while recognizing individual talents and perspectives
• Identifies, analyzes and solves problems

Accountability and Productivity

• Accepts responsibility for decisions and actions
• Utilizes appropriate resources to effectively and successfully execute responsibilities
• Adheres to regulatory and company policies and procedures

Qualifications

• Must have active RMA/CMA
• Must be CPR certified
• Experience in a pediatric medical practice preferred
• Working knowledge of computer applications; prior experience with electronic medical records preferred
• Ability to speak, read and write effectively
• Ability to work independently without direct supervision
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner

Working Conditions & Physical Requirements

• Indoor, temperature controlled, smoke free environment
• Exposure or potential exposure to blood and bodily fluids may be required
• May at times work under stressful situations
• Handicapped accessible
• Good visual acuity and ability to verbally communicate
• Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds