Certified/Registered Medical Assistant

Job Type: Full-time

About the role

Assist medical providers in providing a high level of quality patient care. Performs a variety of duties in accordance with federal, state and local regulations along with established priorities and procedures of the practice.

Responsibilities

• Escort patients to exam rooms, interview patients, measure vital signs (weight, blood pressure, pulse, temperature), and document all information in patient’s chart.
• Instruct patients about medications and special diets as instructed by the medical provider.
• Explain treatment procedures to patients.
• Prepare patients for examination.
• Assist the physician during patient exams.
• Collect and prepare laboratory specimens.
• Perform basic laboratory tests.
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required.
• Prepare and administer medications as directed by the physician.
• Perform blood collection following established procedures and utilizing universal precautions in accordance with OSHA standards.
• Remove sutures and change dressings.
• Maintain all logs and required checks in accordance with assigned duties (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
• Process messages from patients and front office staff to providers.
• Meet position requirements and perform essential functions.
• Complete all mandatory training as required.
• Perform other duties as assigned.

Quality and Customer Satisfaction

Demonstrates commitment to superior customer experiences with a service‑oriented attitude; collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians and employees; considers patient and employee safety; takes initiative to identify and eliminate risks; respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality.

Interpersonal Skills

Communicates professionally and appropriately at all times; builds strong working relationships with co‑workers and other staff while recognizing individual talents and perspectives; identifies, analyzes and solves problems.

Accountability and Productivity

Accepts responsibility for decisions and actions; utilizes appropriate resources to effectively and successfully execute responsibilities; adheres to regulatory and company policies and procedures.

Requirements

• Active RMA/CMA certification.
• CPR certified.
• Experience in a pediatric medical practice preferred.
• Working knowledge of computer applications; prior experience with electronic medical records preferred.
• Ability to speak, read and write effectively.
• Ability to work independently without direct supervision.
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail‑oriented manner.

Machines & Equipment Used

General office equipment such as telephone, copy machine, fax machine, scanner, personal computer.

Working Conditions

Indoor, temperature‑controlled, smoke‑free environment; exposure or potential exposure to blood and bodily fluids may be required; may at times work under stressful situations; handicapped accessible.

Physical Requirements

Good visual acuity and ability to verbally communicate; ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds.

Direct Reports: None