Certified/Registered Medical Assistant

About the role

We value our families we serve, our communities and our team members. As a CMA/RMA, you will assist medical providers in providing the highest level of quality patient care to include patient work-up, lab collection and procedures within your scope of practice. These duties are performed in accordance with federal, state and local regulations along with established priorities and procedures of the practice.

Responsibilities

• Espouses patients to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in patient’s chart.
• Instructs patients about medications and special diets as instructed by the medical provider.
• Explains treatment procedures to patients.
• Prepares patients for examination.
• Aids the physician during patient exams.
• Captures and prepares laboratory specimens.
• Performs basic laboratory tests.
• Keeps exam rooms stocked with adequate medical supplies, maintains instruments, prepares sterilization as required.
• Prepares and administers medications as directed by the physician.
• Performs blood collection following established procedures and utilizes universal precautions in accordance with OSHA standards.
• Removes sutures and changes dressings.
• Maintains all logs and required checks in accordance with assigned duties (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
• Processes messages from patients and front office staff to providers.
• Maintains position requirements and performs essential functions.
• Completes all mandatory training as required.
• Performs other duties as assigned.

Qualifications

• Must have active RMA/CMA.
• Must be CPR certified.
• Experience in a pediatric medical practice preferred.
• Working knowledge of computer applications; prior experience with electronic medical records preferred.
• Ability to speak, read and write effectively.
• Ability to work independently without direct supervision.
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.

Interpersonal Skills

• Demonstrates commitment to superior customer experiences with a service-oriented attitude.
• Collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians and employees.
• Considers patient and employee safety. Takes initiative to identify and eliminate risks.
• Respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality.

Quality & Customer Satisfaction

• Demonstrates commitment to superior customer experiences with a service-oriented attitude.
• Collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians and employees.
• Considers patient and employee safety. Takes initiative to identify and eliminate risks.
• Respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality.

Physical Requirements

• Indoor, temperature controlled, smoke free environment.
• Exposure or potential exposure to blood and bodily fluids may be required.
• May at times work under stressful situations.
• Handicapped accessible.
• Good visual acuity and ability to verbally communicate.
• Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds.

Benefits

• Paid Time Off
• Matching 401K
• Annual Merit Increases
• Mental Health and Counseling Programs
• Dental and Orthodontic Coverage
• Vision Insurance
• Health Care with Low Premiums
• Short-term Disability
• Access to Virtual Health & Wellness

Pay

Pay is determined by years of experience as well as location(s) of the office.