CERTIFIED PHARMACY TECHNICIAN - MEDICATION HISTORY

About the role

To assist the pharmacist with the preparation and dispensing of medications. Deliver the medications to the nurse, patient, medication room, storage location, or automated dispensing machine. Interviews patients and/or family members in order to obtain and document patients’ medication histories in the Aultman Hospital information system, Cerner Millennium. Retrieves and delivers discharge medication prescriptions for/to patients.

Responsibilities

• Operates department computer application packages: Cerner Millennium, Omnicell Connect-Rx and its subsystems, Omnicell Enterprise Medication Management, Aethon MedEx TubeSafe, Aethon MedEx TraySafe, Baxter DoseEdge and KitCheck
• Fills medication orders and maintains both paper and computer based records
• Supplies medications to and stocks patient care areas and appropriately charges for items supplied
• Resolves Third Party rejections and completes any manual claim forms
• Completes all register transactions in adherence with Aultman policy and procedures
• Able to run all pharmacy department technology knowledgeably; able to troubleshoot problems if equipment fails; able to disseminate knowledge to fellow and new staff members
• Pull outdated, damaged and recalled merchandise and deliver to buyer for return
• Collecting data, conducting quality monitors and completing documentation as assigned
• Maintaining logs, records and other required documentation accurately, filing documents in appropriate locations
• Performing cycle counts and maintaining accurate inventories
• Answering the telephone with compassion and a smile
• Returning patient, customer, or nurse calls in a timely fashion and provide follow-up to their questions when necessary
• Participating in all required departmental meetings
• Maintaining customer/patient confidentiality according to HIPAA and company standards
• Working well within a team environment: by accepting and offering honest and constructive feedback; by supporting team goals and encouraging other team members; and by collaborating with patient care team members to consolidate work, solve problems, create new methods and/or reduce costs
• Showing flexibility and adaptability in meeting scheduling demands of department, and can adapt to changes in workflow easily
• Assuming accountability for duties performed on a daily basis and demonstrating behaviors consistent with the departments’ expectations
• Communicating with management team about known issues or improvements that can be made within or outside the department
• Completing all required training programs or materials in a timely manner
• Knowing the Aultman Employee Handbook (available on the Aultman Employee Portal)

Qualifications

• Must be at least 18 years of age
• High school diploma or equivalent GED is required
• Associate or Bachelor’s degree in college is preferred
• Candidate must be registered as a Technician Trainee, Registered Pharmacy Technician, or Certified Pharmacy Technician with the Ohio Board of Pharmacy
• All Trainee and Registered Technicians will be expected to become licensed as a Certified Pharmacy Technician once training is complete
• Applicant must pass a national certification examination (PTCB or ExCPT) at time of hire or within the first 90 days of employment if not already completed
• Licence must be in good standing
• Applicable background checks must be passed
• Prior experience, in retail pharmacy, nursing home pharmacy, or hospital pharmacy is preferred
• Must be proficient in the use of computers to input patient billing data

Physical Requirements

• C Standing
• F Walking
• N Lifting (70 pounds)
• N Carrying (70 pounds)
• N Pushing (70 pounds)
• N Climbing with (70 pounds)
• O Stooping/Bending
• O Twisting/Turning
• O Kneeling/Squatting
• O Reaching Up/Reaching Forward