Certified Pharmacy Technician

Duties and Responsibilities

• Receive written prescription or refill requests and verify that information is complete and accurate.
• Take prescription orders via the phone, fax, email or online.
• Type prescription labels and prepare prescription logs in accordance with the most up to date standard operating procedures.
• Provide customer service via telephone or in person and provide customers with information about products or services, take or enter orders, cancel accounts, or obtain details of complaints; troubleshoot and handle customer service issues.
• Maintain proper storage and security conditions for prescriptions and documents.
• Aid customers by answering simple questions, locating items, tracking shipments, or referring them to the pharmacist for medication information.
• Price and print prescriptions that have been filled.
• Create pharmaceutical compounding logs, according to written prescriptions.
• Determine charges for services requested, collect payments over the phone or online, or arrange for billing.
• Compute charges for medication or equipment dispensed to veterinary patients and enter data in the computer.
• Aid in the daily workflow to maximize prescription output and meet goals.
• Clean and help maintain equipment or work areas clean, neat, and organized.

Qualifications

• High school diploma or general education degree (GED), or one to two years related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses and registrations required:
• Texas Registered Pharmacy Technician license
• PTCB Certification
• Computer skills required:
• Human Resource Systems
• Inventory Software
• Microsoft Office Suite
• Payroll Systems
• Other skills required:
• Technicians must complete a minimum of twenty (20) hours of continuing education (CE) during each two (2) year re-certification cycle
• Experience working in a fast-paced environment, following specific instructions or procedures
• A disciplined mindset, with great attention to detail, and a near-obsession with accuracy and precision, especially with regard to measuring, pouring and mixing
• Team player mentality
• Good basic math skills