Certified Peer Specialist - Warmline

Job Description

It is the responsibility of the Warmline Peer Specialist to provide direct non-crisis supportive services to consumers living in agency residential programs, supported living programs, contacting the Warmline, or participating in the clubhouse programs.

Schedule Details

• Mondays 8 am-12 pm
• Thursdays 6 pm-10 pm
• Fridays 3 pm-10 pm
• Every Sunday 10 am - 6 pm except the last one in each month

Location

Exton, PA

Program

Valley Creek Crisis Center - Warmline (On-site)

Pay Rate

$18/hour

Job duties

• Possess knowledge of the processes for recording and reporting billable services.
• Maintain accurate records of billable services provided and submit records promptly as dictated by the program.
• Report to supervisor at regularly scheduled times as determined by supervisor.
• Report problems, questions, and concerns to supervisor at other times as needed.
• Possess knowledge of supervisory protocols and schedules.
• Report to supervisor at regularly scheduled times as determined by supervisor.
• Report problems, questions, and concerns to supervisor at other times as needed.
• Possess knowledge of regulations and standards of the agency, state, county, payers, Joint Commission, and other program stakeholders.
• Participate in development of Professional Development Plan.
• Provide Human Resources Department with current clearance and training/CEU documentation, and other documentation upon request.
• Possess and maintain a current driver’s license in your state of residence, if applicable.
• Possess and maintain valid automobile insurance, if applicable.
• Monitor effectiveness of own service delivery based on outcome measures including Perception of Care Scale, consumer satisfaction surveys, and progress notes/service reviews.
• Inform supervisor about issues or questions relation to program operation.
• Write internal Incident Reports and submit to supervisor within 24 hours.
• Notify Incident Point Person immediately if incident is reportable in HCSIS.
• Notify supervisor or on-call designee of all incidents in prescribed time frame.
• Maintain professional relationships with consumers, payers, and community support service representative and agencies.
• Able to assist consumers in development and implementation of Wellness Recovery Action Plan (WRAP).

Minimum Requirements

• Experience and/or Education: High School Diploma or Equivalency.
• A current or former recipient of mental health services (any setting) and a willingness to Acknowledge This Experience To Consumers And Others As Appropriate.
• Minimum Licensure/Certifications: Must have a Peer Specialist Certification.
• Clearances: Pennsylvania Act 33 & 34 clearance FBI Clearance.
• Verification that the employee is not on any Medicaid/Medicare Exclusion list.

What’s in it for you?

• Total Rewards (For Full-Time Employees = >30 hours/week): Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”

Note

At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.