Certified Peer Specialist-Housing Support Program
About the role
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization. It offers a wide range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of over 400 direct-care and support staff.
Job Summary
The Housing Support Case Manager-Certified Peer Specialist is an integral part of the Housing Support Program. This program provides multiple supports including case management and psychosocial rehabilitation to assist individuals living in permanent subsidized housing to promote ongoing housing stability.
Duties and Responsibilities
- Provide all services and supports listed below through the lens of their lived experience while modeling recovery, flexibility, and professionalism.
- Carry a caseload (25-30 clients) and conduct a minimum of 1 (one) visit per week/per client within current residence or community setting for the first three months after obtaining housing.
- After three months, individuals are required to be seen twice per month.
- Provide care coordination to ensure stability of housing and independent living skills and facilitate referrals and linkages to internal/external community services/providers to assure a continuum of services.
- Provide on-going support, case management, and skills training in accordance with the strengths, needs, abilities, and preferences identified within the treatment plan to help the individual achieve stated goals and objectives.
- Gather information from client, family members, and/or support system(s) to ensure client is receiving appropriate level of care.
- Recognize the need for crisis intervention and notify designated supervisor/clinical contact of escalated situations.
- Complete timely, high-quality documentation for all service contacts including face-to-face and collateral meetings and outreach attempts (within 24 hours) to meet agency and state standards.
- Participate in weekly team meetings to provide input for client treatment needs based on observation/interactions with individual/family/other providers.
- Meet agency productivity standard of 40 billable hours per month.
- Meet regularly with program manager as a means of enhancing professional growth, reviewing and evaluating the provision of services and supports, and evaluating performance.
- Perform additional duties as assigned by team lead/program manager/director.
Working Conditions
Community setting, typically working Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation. Service delivery is in-person and via telehealth/telephone. Travel throughout DBHDD Region 3 required. Ability to use a computer, telephone, fax, copy and scanning machine. Must pass a pre-employment drug screen and background (fingerprint) check, have valid Georgia driver’s license and motor vehicle record, complete/pass agency-sponsored defensive driving course, as well as all other agency-required trainings.
Minimum Qualifications
- A high school diploma or GED.
- Certification as a peer specialist (CPS-MH or CPS-AD) or ability to obtain within 12 months of hire.
- One year of experience in a behavioral health setting providing case management, advocacy, or support services, preferred.
- Proficient technology skills to be able to use electronic medical record, computer, telehealth system, and cell phone.
- Care coordination skills to assist individuals with accessing/linking to additional resources and/or services within the agency and/or community.
- Must have transportation to and from work, strong interpersonal skills & be a positive team player.
Additional Information
Pre-employment drug screening and successful completion of a criminal history background check is required.
Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
Claratel Behavioral Health is an Equal Opportunity Employer.