Certified Patient Care Assistant Oncology

Primary location: Gilbert, Arizona – Banner MD Anderson Cancer Center, 2946 E Gateway Drive.

About the role

As a Certified Patient Care Assistant, you will provide routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for ongoing patient data collection and documentation in the medical record, and provides a variety of unit support functions that contribute to the efficient operation of the nursing unit or department.

Responsibilities

• Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
• Collect patient specimens and data—vital signs, intake/output, and other delegated measurements—according to unit policy and standards of care.
• Document objective data and routine aspects of patient care in the medical record.
• Assist in the transportation of patient specimens.
• Recognize and report abnormalities or changes in patient health status and responses to treatment to a licensed professional.
• Promote continuity of care by accurately communicating patient status to other caregivers.
• Perform procedures and use equipment as delegated by a licensed professional, including blood draws, Foley catheter removal, EKGs, and EKG monitoring.
• Provide supplies, support, and assistance to medical staff and patients for unit-specific procedures under direct supervision.
• Perform receptionist and clerical duties to support operating efficiency and effective communication.
• Participate in resolving customer problems or collect data and follow through to the appropriate person for resolution.
• Maintain complete patient records with admission, transfer, discharge information, progress notes, and consent forms; scan or file all reports and forms.
• Label and ensure accessibility of charting forms.
• Maintain adequate supplies of patient education materials, office, dietary, and medical supplies; complete requisition forms and reconcile orders upon delivery.
• Monitor and track electronic equipment such as patient ID scanners and laptops to ensure accountability and working order.
• Depending on assignment, assist with transporting patients, including pre-operative and immediate post-operative patients to critical care; participate in OR room turnover.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers (existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement).
• Skills and abilities typically attained with 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior customer service experience.
• Excellent organizational, human relations, and communication skills.
• Working knowledge of medical terminology and computer literacy, including keyboarding skills.
• Depending on department assignment, a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required; successful completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, or BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain it for the duration of employment; an Arizona Criminal History Affidavit must be signed upon hire.
• Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain it for the duration of employment.

Preferred Qualifications

• Licensed Nursing Assistant (LNA) licensure in Arizona.
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.

Schedule

Four 10-hour shifts with a weekend and holiday rotation.