Certified Nursing Assistant / Unit Secretary

Overview

This position works under the supervision of the Nurse Manager and Registered Nurses and the direction of the Nurse Manager, Registered Nurse and Licensed Practical Nurse. This position is responsible for customer service, chart management, retrieval of reports, and patient care duties. The position is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. When needed the position will perform specified treatments and assist as appropriate within the scope of practice of a CNA.

What You Will Do

• Demonstrates understanding of the importance of accurate and timely order entry, retrieving testing results, researching CPOE ensuring correct order entry and medical record management to ensure organized medical record maintenance.
• Demonstrates prioritization of workload and accurately completes daily duties.
• Demonstrates accountability for ensuring availability of resources (equipment, instruments, supplies) necessary to ensure positive patient outcomes.
• Maintains clean, safe and orderly work/patient environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.
• Utilizes systems proficiently to communicate and order supplies, forms etc.
• Demonstrates the ability to follow plan of care to include performing treatments and procedures competently/independently under direction of RN/LPN. This may include the following procedures dependent upon unit/facility competency requirements such as enemas, vital signs, ice application, compresses, perineal care, rectal tube, sitz bath, unsterile soaks, strain for urine stones, specimen collection, etc.
• Demonstrates understanding of diverse patient care populations served within the community.
• Answers phone in a timely manner using appropriate phone etiquette skills and screens calls appropriately to support a positive service experience.
• Functions as an advocate for positive customer service as the greeter of the unit.
• Maintains clean, safe, and orderly work environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.
• Promotes team work by working effectively as a team member as well as independently. Seeks assistance as needed. Consistently keeps team informed of changes as they arise, working closely with all team members to provide quality care and customer service.

Qualifications

• Nurse Aide (Preferred)
• Secretarial (Required)
• Healthcare computer based systems (Preferred)
• Healthcare experience (Preferred)
• Certified Nurse Aid (CNA) - Virginia Department of Health Professions (VDHP) Upon Hire (Required)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)