Certified Nursing Assistant (Lead)

About the role

Location: Newport News, Virginia. Works under the supervision of the Clinical Manager coordinating and scheduling client care for private care services, assisting with office administrative tasks, mentoring care staff, and providing client care when needed due to staffing needs. The Lead C.N.A. may provide personal care, comfort measures, environmental services, and specified treatments for clients (including those needing special precautions). Must demonstrate knowledge and skills to provide age-appropriate care, knowledge of growth and development principles across the lifespan, and promote a safe work environment incorporating national patient safety initiatives. May be required to work weekends and holidays as needed.

Pay

Hiring range: $18.20 – $23.68 per hour. Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Schedule

May require weekends and holidays as needed.

Responsibilities

• Coordinates and schedules client care for private care services.
• Provides office administrative support: maintains department filing system (client records, committee minutes, call book updates, attendance logs, current employee information), agency phone lists, and other agency liaisons.
• Ensures availability of resources (equipment, instruments, supplies) necessary for positive patient outcomes.
• Maintains clean, safe, and orderly work/patient environment by cleaning work stations/areas, equipment, stocking supplies, and placing equipment in proper storage areas.
• Works in staffing and provides personal care, comfort measures, environmental services, and specified treatments.
• Follows the plan of care to assure patients receive consistent, competent, and ethical care within legal standards of practice, maintaining privacy and support for the patient’s value system.
• Provides care consistent with verbal and/or written instructions; understands assigned plans of care within appropriate scope of practice and responsibilities as directed by the RN/LPN, including accurately completing all required documentation.
• Performs general receptionist duties: answering telephone, referring calls, screening calls, taking messages, receiving initial referral intake.
• Assures appropriate clerical support is given to field staff on a daily basis.
• Assists with other general office administrative tasks as assigned.
• Coordinates and maintains staffing schedules for assigned areas.
• Participates in On-Call Program for scheduling issues as assigned; responsible for updating and maintaining On-Call book weekly.
• Maintains In-Home Private Care staffing schedules/logs (hours, days, types of services) and updates On-Call Book.
• Mentors and participates in training and support of all team members, volunteers, and students as needed.

Qualifications

Education: Graduate of a Nurse Aide Training or Certificate Program approved by the VA Board of Nursing (Required).

Experience: 1 year prior Nurse Aide work experience in a home care setting (Required).

Licenses & Certifications:

• Certified Nurse Aide (CNA) – Virginia Department of Health Professions (VDHP) (Required)
• CPR/BLS Certification – American Heart Association / American Red Cross / American Safety and Health Institute (AHA/ARC) within 30 days (Required)

Other Requirements: Drives personal vehicle for RHS business 25% or more of the time to perform essential functions; valid driver’s license required.