Certified Nursing Assistant (CNA)
About the role
The Certified Nursing Assistant (CNA) plays a vital role in supporting a positive patient experience and the delivery of high‑quality, patient‑centered care. As a key member of the clinical team, the CNA helps patients feel welcomed and supported throughout their visit while assisting providers in delivering efficient and effective care. Through patient intake, clinical support, care coordination, and communication, the CNA ensures patient needs are addressed and care is delivered safely and timely, contributing to positive outcomes and the overall success of the practice.
Responsibilities
- Greet patients and escort them to examination rooms.
- Prepare office notes/templates for upcoming patient appointments.
- Accurately measure and document vital signs (pulse, blood pressure, respirations, height, weight) in the EMR.
- Perform electrocardiograms (EKGs) following established protocols.
- Conduct a brief review of interim health history relevant to the provider’s examination.
- Notify the provider of any significant health changes, hospitalizations, or urgent concerns.
- Retrieve and organize reports, hospital records, or other documentation to support comprehensive patient care.
- Assist patients in completing required forms (health questionnaires, medical histories) ensuring accuracy and completeness.
- Inform the provider when the patient is ready for examination.
- Provide assistance to providers during examinations and procedures as needed.
- Answer telephone calls and assist with patient inquiries within scope of knowledge and practice guidelines.
- Schedule patient appointments, tests, and referrals according to practice guidelines.
- Adhere to OSHA and HIPAA regulations to maintain patient safety and confidentiality.
- Monitor inventory levels, order, and restock clinical supplies to ensure seamless operations.
- Maintain clean, organized, and fully stocked examination rooms.
- Perform additional tasks or services as directed by the provider or administrator to support the team and ensure high‑quality patient care.
Minimum Qualifications
- High school diploma or equivalent.
- Current Nursing Assistant certification in the state of Virginia.
- Current BLS/CPR certification or ability to obtain within 90 days of employment if not currently certified.
- Comfortable using EKG machines, sphygmomanometers, and basic clinical tools.
- Knowledge of medical terminology and clinical procedures.
- Excellent verbal and written communication skills.
- Excellent customer service and patient relations skills.
- Strong understanding of HIPAA guidelines with the ability to maintain strict confidentiality and privacy of patient information.
Preferred Qualifications
- At least one year of nursing assistant experience working in a medical office, clinic, or healthcare setting.
- Proficiency with Electronic Medical Records (EMR/EHR) systems.
Physical Requirements
- Ability to lift and carry up to 50 lb.
- Ability to work at a desk for extended periods (sitting) up to 8 hours per day.
- Ability to stand and walk for extended periods up to 8 hours per day.
- Ability to use a computer and standard office equipment for extended periods up to 8 hours per day.
- Ability to work onsite Monday through Friday.
Schedule
Monday through Friday, 8:00 AM to 4:30 PM.
Pay
The base pay range for this position is $18.71 – $21.52 hourly. Starting pay within the posted range is determined by factors including job‑related skills, experience, education, and qualifications.
Benefits
- Medical, Dental, and Vision Insurance
- Life, Disability, and Supplemental Health Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) Retirement Plan with Annual Employer Contribution
- Employee Perks & Discount Program
- Supplemental Benefits Options