Certified Medical Assistant - Urgent Care

Location: Newport News, Virginia

Hiring range: $25.80 – $35.48 per hour. Actual pay is determined based on job‑related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

The Licensed Practical Nurse (LPN) will perform duties under the direction or supervision of a licensed medical practitioner or a registered nurse. The LPN is responsible for conducting a focused assessment of the patient, including vital signs and data gathering, implementing established plans of care, and evaluating the effectiveness of treatments in the medical practice setting. The position requires rotating to all urgent care locations.

Responsibilities

• Accurately completes all required clinical documentation consistently per RHS standards.
• Maintains documentation for quality assurance, including point‑of‑care testing, medication logs, and annual wellness visits.
• Works with providers to assure care gaps are routinely addressed with each patient; documentation is accurate, legible, and completed same day.
• Demonstrates knowledge and skill in lab functions and monitors OSHA and lab proficiency testing.
• Maintains clean, compliant, well‑stocked work areas.
• Provides patient education as needed, teaching patients about prescribed medications.
• Demonstrates positive patient care by explaining the importance of completing registration and patient medical history forms.
• Provides patient follow‑up with urgency regarding lab calls, phone calls, prescription fills and refills, referrals, and appointment scheduling.
• Answers telephone calls from patients, pharmacies, physicians, vendors, etc., by close of business.
• Communicates lab/pathology results and schedules additional tests per provider order.
• Ensures proper reimbursement from insurance companies by performing pre‑authorization for prescription drugs, procedures, and patient tests.
• Builds trusting collaborative relationships with a multi‑disciplinary team to support patient care needs.
• Actively participates in multi‑disciplinary team meetings as assigned.

Qualifications

• Education: Program Graduate, Licensed Practical Nurse (Preferred); Bachelor’s Degree in Nursing (Preferred).
• Experience: 1 year nursing experience (Preferred).
• Licenses and Certifications: Licensed Practical Nurse (LPN) – Virginia Department of Health Professions (VDHP) (required upon hire); CPR/BLS Certification – American Heart Association/Red Cross/American Safety and Health Institute (required upon hire).
• Other Requirements: Weekend shifts; irregular shifts; work/float in more than one work location.