Certified Medical Assistant (Sunnyside Clinic)

Clackamas County employees work to serve the public and enrich our community. Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest with a population of about 420,000 residents.

About the role

The Clackamas County Sunnyside Health Center is looking for a motivated and team-oriented Certified Medical Assistant (CMA) to join our team. In this role, you will provide routine medical assistance to professional health care providers and care team administrative support. We are committed to using the latest in medical practices that focus on each patient as an individual, and we work to take care of the health and wellness of the whole person. We work in an interdisciplinary team that provides primary care, behavioral health, and dental services all under one roof and take pride in providing high quality healthcare to Clackamas County residents. This is an exciting opportunity to not only use your skills and knowledge, but also have the opportunity to work with a wide-range of skilled professionals and serve a very diverse group of patients!

As a member of the team, you must maintain a caring and supportive attitude towards patients, family members, visitors, providers and co-workers. CMAs assist in maintaining a smooth, punctual, and efficient patient flow.

Responsibilities

• Help fill in for other CMAs who are out of office (sick, vacation, etc) at the Sunnyside Clinic and other locations as needed.
• Greet patients, explain visit procedures, and prepare patients for examinations by obtaining vital signs, anthropometric measurements, and other relevant health information.
• Set up exam rooms with appropriate supplies and equipment and assist providers with routine clinical procedures and delegated patient care tasks.
• Administer immunizations, injections, medications, and perform phlebotomy under physician direction and in accordance with established policies and procedures.
• Support efficient clinic operations by coordinating patient flow and collaborating with providers and other clinical staff.
• Instruct patients on specimen collection procedures and collect, prepare, process, and transport specimens using appropriate sterile and sanitary techniques.
• Perform routine diagnostic testing, accurately document results, and participate in quality assurance and quality control activities.
• Clean, disinfect, and maintain laboratory equipment, exam rooms, and medical instruments, including operating an autoclave.
• Monitor, stock, and inventory vaccines, medications, medical supplies, and equipment; assist with ordering and maintaining adequate inventory levels.
• Perform patient registration, reception, telephone support, referral processing, and other front office functions.
• Communicate with patients regarding provider messages, prescription refills or issues, referral and document processing, as well as other needs in person, by telephone, or via MyChart.
• Maintain accurate, confidential patient records in the Electronic Medical Record (EMR), including documenting clinical activities, laboratory results, and demographic updates.
• Complete release of information requests and perform data entry and other administrative duties to support clinic operations.

Requirements

• Current certification/registration as a Medical Assistant by a nationally recognized program.
• Basic Life Support (BLS) certificate.
• Experience in primary family care and/or pediatric care clinic.
• Experience working with Electronic Medical Record (EMR) systems such as EPIC.

Pre-employment requirements: Must pass post-offer, pre-employment drug test and a criminal history check which may include national or state fingerprint records check.

For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

Schedule

This position works 40 hours during a standard workweek of Monday through Friday. Typical work hours are scheduled 8AM-5PM or 10AM-7PM depending on weekly coverage needs. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It may also cover shifts at other locations, as needed, when other CMAs are out (sick, vacation, etc.).

Pay

Annual Pay Range: $57,374.20 - $72,353.74

Hourly Pay Range: $27.58 - $34.79

Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position.

Benefits

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. Employee benefits become effective the first of the month following an employee’s date of hire.

• Generous Paid Time Off Package, including:
  • 12 hours of vacation accrued per month (eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals).
  • 8 hours of sick accrued per month.
  • 10 paid holidays and 1 personal day per year.
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer paid 6% PERS retirement contribution (the county currently pays the employee’s share of the retirement contribution).
  • OPSRP members get vested after five years of contributions or when they reach age 65.
• A choice of medical plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage.
• A choice of dental plans.
• Employee Assistance Program (EAP).
• Longevity pay.
• Other retirement savings options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan.
• A variety of additional optional benefits.

This is a full time County position represented by the Employees' Association.