Certified Medical Assistant Procedural Clinics

Responsibilities

The primary purpose of your job is to assist with the delivery of patient care in accordance with current applicable Federal, State and Local standards, guidelines, regulations and established procedures as may be directed by the Administrator, to assure the highest degree of quality care and safety be maintained.

• Plans appropriately for patient care: anticipates needs of patient visits to optimize provider time; ensures necessary paperwork is completed and results received prior to visit.
• Completes patient forms as necessary for department (e.g., worker's compensation, school/college exam forms, contracts, Medicare questionnaires).
• Manages incoming documents; faxes and/or scans per office protocols.
• Performs patient intake functions: verifies patients using two identifiers; monitors provider schedules for timely care; alerts patients and front desk to delays; obtains vital signs per SOP; records intake information accurately; reviews preventative health needs; places orders per workflow; reviews and updates medication list, allergies, histories, smoking status, and social determinants of health.
• Demonstrates proficiency in EHR, documenting information correctly and consistently.
• Prioritizes delegated tasks based on patient care needs and office activities.
• Communicates effectively with patients/family members per MVH service expectations; informs patients of test results and relays recommendations; documents telephone conversations in real time.
• Participates in team‑based care and patient education initiatives.
• Prepares and assists with office procedures: assists providers, prepares supplies and patient, labels and packages specimens, cleans and sterilizes exam rooms and instruments.
• Provides individualized, age‑specific care per physician/provider orders; administers and documents immunizations when applicable; ensures vaccine integrity and provides information sheets.
• Complies with inventory and reporting requirements; reviews expiration dates; understands immunization schedules.
• Performs related clinical duties under provider order (EKG, vision, hearing, pulse oximetry, ear lavage, etc.) per department protocols.
• Maintains safety and compliance logs; recognizes limitations and seeks advice when needed.
• Supports general office functioning: accepts patient care assignments within scope; performs administrative functions (scheduling, confirming visits, managing queues, processing in‑basket messages, scanning documents).
• Places orders for appointments per provider instructions; processes prescription refills; stocks patient rooms; notifies manager when supplies low.
• Attends department huddles and meetings; communicates relevant information to team.

Qualifications

• Education: High School Diploma or Equivalent required. Experience cannot be substituted for the degree.
• Licenses and Credentials: Certified Medical Assistant - Data Conversion - Various Issuers required; Basic Life Support (BLS) - Generic - HR Only required.
• Experience: Medical Assistant experience in an ambulatory setting preferred (0‑1 year); minimum of 6 months employment in an ambulatory physician practice setting within the last 3 years preferred (0‑1 year).
• Knowledge, Skills and Abilities:
  • Ability to make independent decisions when circumstances warrant.
  • Ability to deal tactfully with staff, patients, family members, visitors, government agencies/personnel, and the general public.
  • Willingness to work harmoniously with professional and non‑professional personnel and the general public.
  • Ability to read, write legibly, speak clearly, and understand the English language.

Pay

Pay Range: $23.99 – $49.54 per hour (Grade SM1208).

Schedule

• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Rotating
• Work Location: One Hospital Road (Onsite)