Certified Medical Assistant - Pineville Primary Care

Clinical Responsibilities

• Escort patients to exam rooms/procedure room, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, collect patient history; perform screenings per provider guidelines, other physical examination preparations and document all information in patient’s chart.
• Absorb patients as needed with walking transfers, dressing, collecting specimens.
• Perform nursing procedures under supervision of physician or physician assistant.
• Assist physician and physician assistant in exam rooms.
• Give instructions to patients/families as instructed by physician or physician assistant.
• Serves as the first point of response to patient care related telephone calls and messages. Takes telephone messages and provide feedback and answers to patient/physician/pharmacy calls per Physician/ACP direction.
• Collect information and process messages from patients and front office staff to physicians and physician assistants.
• Administers injections.
• Instructs patients with assistive devices, body mechanics, and home care;
• Initiates electrocardiography testing including mounting.
• Schedules appointments and referrals. Follows-up to insure completion of physician orders.
• Medication refills.
• Lab reconciliation.
• Complete forms and prior authorizations for medications.
• Maintain assigned Athena boxes and other assigned boxes for coverage.
• Work at different Tryon office locations as needed.

Clerical Responsibilities

• Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
• Ensures all related reports, labs and information is available in patients’ medical records prior to their appointment.
• Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR.
• Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
• Obtains and sends patient medical records to support seamless care delivery.
• Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care.
• Obtains lab/X-ray reports, hospital notes, referral information, etc.
• Completes forms/requisitions as needed;
• Schedules physician and ancillary appointments;
• Updates charts to ensure that information is complete and filed appropriately.
• Alerts physician when chart is incomplete or is has not been completed within established time standards.

Environmental/Logistical Responsibilities

• Checks schedules and organizes patient flow;
• Sets up instruments and equipment according to department protocols;
• Cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control;
• Performs Medical/surgical asepsis, sterilization, instrument wrapping and autoclaving;
• Cleans sterilizer according to scheduled maintenance program and keeps appropriate records;
• Keeps exam rooms stocked with adequate medical supplies, orders, sorts, and stores supplies;
• Completes biohazard waste disposal and monitoring;
• Maintains all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)