Certified Medical Assistant, Oncology

Purpose of Position

Performs various duties to enhance the patient care process in the Oncology Department in accordance with established policies and procedures.

Responsibilities

• Navigates the patient flow for providers.
• Prepares the patient record with relevant data prior to the clinic visit.
• Aids members of the Medical/Radiation Oncology Team in maintaining departmental throughput by placing patients in exam rooms, assisting with exams and procedures, transporting patients, and maintaining supplies and equipment.
• Advocates for patients as appropriate and assists in resolving their concerns.
• Aids in the turnover of rooms as directed.
• Assists in starting procedures (obtaining vital signs, height and weight, entering patient data into the computer; obtaining and transferring of blood to the oncology unit), transferring patients, and supporting patients with activities of daily living.
• Aids physicians and nurses with procedures as requested.
• Communicates with nurses, Radiation Therapists, and Providers to effectively facilitate patient flow.
• Advises patients on preparation required for exam or additional testing specific to the department and keeps patients informed of visit status, unforeseen delays, and other relevant information.
• Draws blood and transports specimens to the Laboratory.
• Introduces self and positively identifies the patient prior to blood collection.
• Instructs patients on proper blood collection procedures.
• Ensures that all applicable required lab forms are obtained at the time of service.
• Researches unusual test requests using available resources, including but not limited to the blood collection manual.
• Maintains accurate/timely documentation in hospital information systems.
• Maintains exam rooms and treatment areas prepared and/or maintained.
• Cleans and/or maintains supplies and equipment.
• Orders, restocks, and maintains clinic supplies and equipment as assigned or directed, checks expiration dates.
• Maintains refrigerator temperature logs, needle boxes, etc.
• Assists in maintaining adequate inventories of supplies through accurate reporting of shortages, damaged or defective equipment to department Supervisor.
• Provides clerical/office support as needed.
• Aids in the orientation of other personnel to the unit under the direction of management.
• Maintains testing areas and other work areas in a clean, sanitary condition for the safety of patients, visitors, and staff.
• Maintains professional growth and development through seminars, workshops, in-services, trade journals, and professional affiliations to keep abreast of the latest trends in the field of expertise.
• Maintains patient privacy and confidentiality.
• Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
• Performs other work-related duties as assigned or requested.

Qualifications

• Certified Medical Assistant, Oncology – Grade S8, Job Code 8223
• High School Diploma, GED or degree
• Ability to read, write and communicate in English
• (BLS) - Current Basic Life Support certification and must maintain certification
• Meets at least one of the following qualifications:
• Nationally Certified Medical Assistant (CMA)
• Licensed Practical Nurse (LPN) in the Commonwealth of Massachusetts
• Successful completion of basic Phlebotomy training program
• Certified Medical Assistant II, Oncology – Grade S8A, Job Code 8293
• High School Diploma, GED or degree
• Ability to read, write and communicate in English
• (BLS) - Current Basic Life Support certification and must maintain certification
• Meets at least one of the following qualifications:
• Nationally Certified Medical Assistant (CMA)
• Licensed Practical Nurse (LPN) in the Commonwealth of Massachusetts
• Successful passage of CCHC Nursing Assistant Competency Exam (PBT)
• Nationally Certified Phlebotomy Technician with NHA or ASCP National certification and must maintain certification

Schedule Details

32 / 40 FLEX Hours Per Week, Rotating Shifts 7:30a-3:30p, 8:00a-4:00p, 8:30a-4:30p or 9:00a-5:00p, Occasional Weekends and Holidays