Certified Medical Assistant II

About the role

The Certified Medical Assistant 2, under the direction of a physician, assists in the delivery of health care for patients. This position performs a wide variety of patient care activities including, but not limited to, maintenance of clinical record/documentation, administering medications, giving injections and taking vital signs. This position may assist in scheduling, mentoring and training staff.

Responsibilities

• Assists in examination and treatment of patients under the direction of a physician.
• Prepares treatment rooms for examination of patients.
• Cleans rooms after procedures, cleans and disinfects equipment, restocks supplies.
• Assists with inventory levels to ensure availability of necessary supplies, equipment and instruments, and records as necessary.
• Assists and accompanies patients from waiting room and prepares patients for examination.
• Interviews patients and records or inputs information to patients' medical record.
• Collects all medical data in order to facilitate the physician's ability to draw conclusions about the patient's needs.
• Ensures all charts and forms for the office visit are ready for the provider.
• Measures, collects and records patient's vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and prepares patients for examinations and tests, procedures and x-rays.
• Performs routine patient testing, acquires and processes electrocardiograms, and collects and processes blood specimens and urine samples.
• Prepares and administers routine oral, rectal, medications, injections and vaccinations excluding controlled substances, as directed by Physician.
• Identifies and reports adverse reactions.
• Removes sutures and staples and changes sterile and non-sterile dressings, as requested.
• Performs administrative related duties such as answering telephones, taking and relaying messages and scheduling patient appointments.
• Facilitates or leads huddles and various team meetings.
• May manage process workflow and/or staff schedules, and assists in mentoring and training staff.
• Identifies issues and participates in process improvement initiatives.

Requirements

• Medical assistant certification from a program accredited by American Association of Medical Assistants or the American Medical Technologists.
• Knowledge of principles of safe and accurate medical administration.
• Knowledge of the 5 rights: right patient, right medication, right dose, right route, right time.
• Ability to accurately document patient information in accordance with organizational policies, regulations and procedures.
• Familiarity with HIPAA regulations.
• Ability to make observations of the general physical condition of the patient and notifies the nurse/healthcare provider of abnormalities.
• Ability to give injections and draw blood.
• Knowledge of medical terminology.
• Excellent bedside manner and ability to make patients feel at ease.
• Appears friendly, reassuring and approachable to patients.
• Ability to take instruction from a doctor.
• Familiarity with medical charts and records.
• High attention to detail.

Qualifications

• Education: High School Diploma or GED Equivalent.
• Experience: At least 2 years of experience as a Certified Medical Assistant; Gastroenterology experience is a plus; Bilingual (English/Spanish) is a plus; Experience with Epic is a plus.
• Certification/License/Registration:
  • Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
  • Certified Medical Assistant (CMA): Must be CMA from one listed:
    • NCMA from NCCT
    • CMA from AAMA or ARMA
    • CCMA from NHA
    • RMA from AMT, AAMP or AAH
    • NRCMA from NAHP
    • CMAC from AMCA

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1