Certified Medical Assistant II

Brief Description Position Summary The Certified Medical Assistant (CMA) II is responsible for performing a combination of administrative and clerical (front office) duties, as well as routine clinical (back office) procedures, under the direct supervision of a licensed physician or designated mid-level provider in a medical office setting. This role supports medical providers by carrying out tasks within the medical assistant’s scope of practice, such as placing patients in exam rooms, collecting and recording data including medications, height, weight, vital signs, pain ratings, and fall risk assessments, as well as preparing patients for clinical evaluation, applying and removing dressings, administering injections, and performing similar procedures. Additionally, the CMA II oversees and manages the VFC program, as well as medication and supply ordering and inventory. This position is also responsible for training and orienting new staff members, serving as a leader in EMR utilization, and acting as a resource and trainer for EMR operations. Essential Duties/Responsibilities Assist with the initial admission of patients to the clinic and gather required health information. Take and record vital signs of patients. May be required to work at more than one clinic site as needed. Support primary and specialty care providers including dermatology, cardiology, gynecology, pediatrics, and physical therapy. Facilitate medication refills upon provider approval. Assist providers with paperwork, lab requisitions, and referrals. Perform point of care tests (urine dipstick, pregnancy, glucose, nasal swab). Administer injections, immunizations, and oral medications as ordered and document accordingly. Conduct in-office testing (visual acuities, hearing screening, spirometry, EKG, nebulizer treatments). Prepare patients for exams or procedures. Collect and label specimens for outside laboratories. Organize procedural trays and obtain procedure consent forms. Assist providers during procedures including biopsies, sutures, pap smears, pelvic exams, and ear lavage. Remove sutures or staples from superficial wounds. Apply and change basic dressings as ordered. Coordinate and schedule appointments; facilitate urgent and walk-in care as needed. Review provider instructions with patients for home care and return visits. Document messages and patient complaints (no triaging). Daily POCT for quality care and maintain POCT logs. Oversee and manage inventory/outdate logs for clinic and lab supplies, medication, emergency cart, and vaccines. Check and document biohazard waste/sharps disposal as needed. Administer oxygen therapies and prescribed drops/ointments as ordered. Ensure vaccine, medication, and supply inventory, ordering, and maintenance. VFC program vaccine coordinator for compliance and organization. Train and orient new team members and provide EMR education. Ensure daily staffing and provider assignments for clinic operations. Provide patient-level operations education and coordination. Perform other duties as assigned. Qualifications Required Education & Experience High school diploma or equivalent. Graduate of an accredited Medical Assistant training program. State Certified Medical Assistant (CMA) Certification. Minimum of 5 years’ experience working as a Medical Assistant. Preferred Education & Experience Experience with EMR systems Previous medical office leadership Licenses/Certificates Valid BLS Certification Valid California Driver’s License Pre-Employment Requirements Pre-employment drug testing. Department of Justice fingerprint clearance through Federal, State, and Child Abuse Index. Working Environment & Physical Demands Working Environment: Work is performed in a health clinic setting. The noise level in the work environment is usually low to moderate. Will work with blood-borne pathogens and will require OSHA training. This job routinely uses standard office equipment such as computers, telephones, photocopiers, and fax machines. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stoop. The employee must occasionally lift and/or move up to 50 pounds. Position may require exertion up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly lift, carry, push, pull or otherwise move objects. Specific vision abilities required by this job include close vision, distance vision, color vision peripheral vision, depth perception and ability to adjust focus. Other Requirements Of Employment Background Check Requirements: Pre-employment Drug Testing and a Department of Justice Fingerprinting clearance through Federal, State and Child Abuse Index is a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at Rolling Hills Clinic. Vaccination Requirements Provide vaccination records to show proof of immunity for TB, Measles, Mumps, Rubella, Varicella, TDAP & Hep B. If the records are more than 10 years old, titers are required to confirm immunity. "Native Preference in hiring is given to qualified enrolled members of Paskenta Band of Nomlaki Indians and Native Americans in accordance with the Band’s Preference Policy (Chapter 1-715 of the Paskenta Band of Nomlaki Indians Tribal Policies). Applicants claiming Indian Preference must submit verification of Indian certified by tribe of affiliation or other acceptable documentation of Indian heritage.” Employment with Rolling Hills Clinic is voluntarily entered into. All RHC personnel are employed on an at-will basis. At-will employment may be terminated with or without cause, and with or without notice at any time by the employee or by RHC. No manager, supervisor, or employee of the organization has any authority to enter into an agreement for employment for any specified period of time or to make an agreement for employment other than at-will terms. The job description does not constitute an employment agreement between Rolling Hills Clinic and employee and is subject to change by the Paskenta Band of Nomlaki Indians.