Certified Medical Assistant II

About the role

Delegates duties to office staff, manages operational issues, and ensures adherence to clinic quality, regulatory, billing, and customer service standards. Serves as the point of contact for daily clinic operations, assessing and resolving issues or escalating them as needed. Supports relationship-based care and maintains accountability for organizational mission and core values.

Responsibilities

• Serves as the point of contact for daily clinic operations, assessing and resolving issues or escalating them as needed.
• Supports relationship-based care and maintains accountability for organizational mission and core values.
• Collaborates with healthcare teams to implement best practices and maintains high standards of care.
• Maintains and manages nursing supplies, equipment functionality, and maintenance, reporting needs to leadership.
• Provides direct patient care and leads front-line staff in day-to-day clinical operations.
• Makes sure physician schedules are monitored and patient care is organized to ensure timely visits.
• Rooms patients, takes vital signs, documents reasons for visits, patient history, and allergies, following nursing protocols.
• Aids physicians with examinations and procedures, maintaining open communication for quality care.
• Administers medications independently and maintains competency through evaluations and quizzes.
• Audits ordered tests to ensure timely receipt and follow-up of results for quality healthcare.
• Monitors physician schedules and organizes patient care to ensure timely visits.
• Assists with rooms patients, taking vital signs, documenting patient history, and allergies.
• Assists physicians with examinations and procedures, maintaining open communication for quality care.
• Administers medications independently and maintains competency through evaluations and quizzes.
• Audits ordered tests to ensure timely receipt and follow-up of results for quality healthcare.

Requirements

• Vital signs
• Body substance isolation
• Specimen collection
• Phone skills and etiquette
• Organizational skills
• High School Grad or Equiv
• Basic Life Support - CPR Cert (BLS)
• American Association Medical Assistants (CMA)
• OR Clinical Medical Assistant Certification (CMAC)
• OR Registered Medical Assistant (RMA)
• OR National Certified Medical Assistant (NCMA)
• OR Certified Clinical Medical Assistant (CCMA)
• OR Nationally Registered Certified Medical Assistant (NRCMA)

Qualifications

• 2+ years of related work experience

Skills

• Phone skills and etiquette
• Organizational skills

Benefits

Includes medical, dental, vision insurance, life insurance, disability insurance, paid time off, 403-B retirement plan, whole person well-being resources, mental health resources and support, pet benefits, career development, and more.

Pay

$18.14 - $29.02 per hour

Schedule

Full time, Day shift

Physical Requirements

View physical requirements

Additional Information

Requires 2+ years of related work experience OR completion of AHMG based Medical Assistant training/apprenticeship program. Must have Basic Life Support - CPR Cert (BLS), American Association Medical Assistants (CMA), OR Clinical Medical Assistant Certification (CMAC), OR Registered Medical Assistant (RMA), OR National Certified Medical Assistant (NCMA), OR Certified Clinical Medical Assistant (CCMA), OR Nationally Registered Certified Medical Assistant (NRCMA).

Background Screening Requirement

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.