Certified Medical Assistant (CMA) - Urgent Care - Laburnum

About the Role

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. The Certified Medical Assistant (CMA) - Urgent Care is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.

Responsibilities

• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource.
• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
• Shows patients to examination rooms and prepares them for the physician.
• Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
• Records patients' medical history, vital statistics, or information such as test results in medical records.
• Interviews patients to obtain medical information and measures their vital signs, weight, and height.
• Prepares and administers medications as directed by a physician.
• Collects blood, tissue, or other laboratory specimens, logs the specimens, and prepares them for testing.
• Provides authorized prescription and drug refill information for pharmacies as directed by provider.
• Explains treatment procedures, medications, diets, or physicians' instructions to patients.
• Cleans and sterilizes instruments and disposes of contaminated supplies.
• Performs routine laboratory tests and sample analyses.
• Performs general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Successfully completes skills or competency checklists to help physicians examine and treat patients, performing tasks such as handing instruments, giving injections, removing sutures, and changing dressings on wounds.

Requirements

• High School/GED (required)
• Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina). In South Carolina, completion of one of the following is required:
  • An accredited Medical Assistant post-secondary education program
  • A Career and technical education health sciences program approved by the South Carolina Department of Education
  • A Medical Assisting program provided by a branch of the United States military
  • A Medical Assisting United States Department of Labor approved Registered Apprenticeship program
  • A Training program delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam

Qualifications

• Active Medical Assisting certification from one of the following (required):
  • Certified Medical Assistant (CMA); American Association of Medical Assisting
  • Registered Medical Assistant (RMA); American Medical Technologists
  • Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA)
  • Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) (not accepted in the state of South Carolina)
  • Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (not accepted in the state of South Carolina)
• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina).
• BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
• Completion of externship or clinical lab training (preferred)
• 1 year of recent Medical Assisting experience (preferred)

Skills & Abilities

• Strong oral and written communication skills
• Ability to collaboratively work with patients, families, and teams within a high-volume environment
• Proficiency in medical terminology
• Attention to detail
• Ability to multitask
• Ability to use standard office equipment (i.e., computer, copier, phone, fax machine)

Pay

Range Minimum: $19.03
Maximum: $28.54

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources, and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development, and continuing education support

Benefits may vary based on the market and employment status.