Certified Medical Assistant (CMA) – Surgery – Full Time

About the Role

Glendive Medical Center is seeking a compassionate and organized Certified Medical Assistant (CMA) to join the Surgery and Outpatient Infusion team. The CMA will provide both clinical and administrative support to ensure patients receive exceptional care before, during, and after their treatments and procedures. The position works closely with surgeons, providers, nurses, infusion staff, and patients in a fast‑paced, patient‑centered environment.

Responsibilities

• Prepare patients for surgical and infusion appointments by obtaining vital signs, height, weight, and other clinical information.
• Escort patients to treatment areas while delivering excellent customer service.
• Conduct post‑procedure follow‑up calls and document patient information in the electronic health record.
• Assist with scheduling and coordinating infusion treatments, chemotherapy services, and follow‑up appointments.
• Verify provider orders and ensure required documentation is complete prior to scheduled treatments.
• Maintain patient care areas and ensure supplies are stocked and readily available.
• Serve as a point of communication between patients, providers, and healthcare team members.
• Register patients and maintain accurate demographic and insurance information.
• Verify insurance coverage and authorization requirements.
• Schedule appointments and coordinate referrals.
• Answer incoming calls and assist patients with questions or requests.
• Support departmental workflows to promote a positive patient experience.
• Clean and prepare patient treatment areas between visits.
• Maintain infection prevention and safety standards.
• Organize supplies and treatment spaces.
• Assist with regulatory and compliance requirements.
• Support overall department efficiency and patient satisfaction.

Qualifications

• Required: CMA credential issued by the AAMA.
• Required: Current BLS certification.
• Preferred: Experience in a medical office, clinic, infusion center, or surgical setting.
• Preferred: Familiarity with medical terminology and electronic health records (EHRs).

Skills

• Strong communication and customer service skills.
• Excellent organizational abilities and attention to detail.
• Ability to manage multiple priorities in a busy healthcare setting.
• Commitment to patient confidentiality and safety.
• Collaborative approach to working with providers and healthcare teams.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequent bending, reaching, pushing, and pulling.
• Ability to lift and carry up to 25 pounds.
• Ability to perform essential job duties with or without reasonable accommodation.

Benefits

• Medical, Dental, Vision (eligible after 59 days).
• Healthcare Spending Accounts.
• Employer‑paid Life & Disability.
• 401(k) with employer match (eligible after 30 days).
• Paid Time Off and Extended Illness Leave.
• Paid float holidays.

Glendive Medical Center serves Eastern Montana and Western North Dakota with compassionate, high‑quality care. The organization’s culture is guided by the SERVE values: Service, Excellence, Respect, Value, and Engagement.

Pay

Starting wage: $19.20+ per hour (based on experience and internal equity).

Schedule

Full‑time, Monday – Friday, 8:00 AM – 5:00 PM.