Certified Medical Assistant (CMA) - Emily Couric Cancer Center

About the Role

Christopher Newport University seeks an Assistant Director, Human Resources Operations to support the daily operations of the HR department, with a focus on process improvement, compliance, and service delivery.

Responsibilities

• Oversee and manage HR operational functions including onboarding, offboarding, position management, and data integrity in the HRIS.
• Lead and develop HR operations staff, providing guidance, training, and performance management.
• Ensure compliance with federal, state, and university employment laws and regulations.
• Collaborate with HR leadership to design, implement, and improve HR processes and workflows.
• Manage HR reporting and analytics to support strategic decision-making.
• Serve as a key point of contact for HR system upgrades, testing, and implementation projects.
• Partner with payroll, benefits, and recruitment teams to ensure seamless HR service delivery.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Significant progressively responsible experience in human resources operations, including at least three years in a supervisory or management capacity.
• Demonstrated knowledge of HRIS platforms and reporting tools.
• Strong understanding of employment laws and HR compliance requirements.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Master's degree in HR or related field.
• Professional HR certification (e.g., SHRM-CP/SCP, PHR/SPHR).
• Experience in higher education or public sector HR operations.
• Experience with system implementation or process reengineering.

Pay

AP 8 salary range: $105,933 to $135,000.

Schedule

Full-time position.