Certified Medical Assistant (CMA) - Ear, Nose & Throat Clinic

About the role

This position may be filled as a Certified Medical Assistant Level 1 or 2, depending on individual experience, expertise, and qualifications. Special Benefits: Sign-on bonus up to $2,000 for qualified individuals.

Responsibilities

• Provides direct patient care by taking vitals, patient history, venipuncture, lab, x-ray, referrals, and patient phone messages as directed by the provider and/or clinical supervisor
• Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires
• Contributes to the assessment/re-assessment of patients
• Maintains patient status and organizes workflow to meet patient needs in a timely manner
• Retrieves and transports medications, instruments and supplies
• Stocks exam rooms, takes inventory, and orders supplies
• Schedules arrangements with other healthcare professionals and facilities
• Aids in procedures, maintains sterile field and specimen labeling when necessary
• Gathers and documents information about patient condition, including lab values, pain levels, patient education needs, nutritional status and potential complications
• Cleans, sterilizes, and/or high-level disinfects scopes, probes, instruments and equipment according to manufacturer instructions for use
• Develops and implements the plan of care, including appropriate patient care interventions
• Administers oral, intramuscular, intradermal, and subcutaneous medication administration (exclusive of narcotics) as directed by a physician or physician assistant
• Transmits prescription refills as directed
• Arranges for hospital admissions and patient care services
• Precepts new medical assistants
• Participates in daily compliance audits, chart checks, and reporting safety events
• De-escalates patient concerns

Requirements

• Education: High School Diploma or GED required. Completion of an accredited Medical Assistant Program preferred.
• Experience: 3-5 years of experience in Patient Care as a Medical Assistant or similar patient care role required.
• Licenses/Certifications/Registrations: Basic Life Support (American Heart Association) certification required upon hire. One of the following certifications are required upon hire: AMT, AAMA, NCCT, NHP, NCCP, NAPH.

Qualifications

• Advanced knowledge of medical terminology
• Ability to interact professionally with healthcare practitioners and patients
• Ability to effectively communicate information
• Ability to observe and obtain information from all relevant sources
• Ability to work independently and as a member of a team
• Detail-oriented and complete work tasks
• Composure in difficult situations
• Understanding and sensitivity to needs of others

Skills

Required skills include advanced knowledge of medical terminology, ability to interact professionally with healthcare practitioners and patients, ability to effectively communicate information, ability to observe and obtain information from all relevant sources, ability to work independently and as a member of a team, detail-oriented and complete work tasks, composure in difficult situations, and understanding and sensitivity to needs of others.

Benefits

OU Health offers a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, creates peace of mind for you and your family.

Pay

N/A

Schedule

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