Certified Medical Assistant (CMA) - Augusta - Urgent Care

About the role

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Responsibilities

• Provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality.
• Under the direction of the provider, contributes to the completion of the patient’s chief complaint (including, but not limited to, respirations, blood pressure, pulse oximetry, height, weight, and temperature).
• Documents patient/family needs and participates in planning and implementing care for patients.
• Administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource.
• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
• Shows patients to examination rooms and prepares them for the physician.
• Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.

Education

• High School/GED (required)
• Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina)
• In South Carolina, completion of one of the below is required:
  • An accredited Medical Assistant post-secondary education program
  • A Career and technical education health sciences program approved by the South Carolina Department of Education
  • A medical assisting program provided by a branch of the United States military
  • A Medical Assisting United States Department of Labor approved Registered Apprenticeship program
  • A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam

Required Licensing & Certifications

• Active Medical Assisting certification from one of the following (required):
  • Certified Medical Assistant (CMA); American Association of Medical Assistants
  • Registered Medical Assistant (RMA); American Medical Technologists
  • Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA)
  • Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
  • Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals
• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable.
• BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Experience

• Completion of externship or clinical lab training (preferred)
• 1 year of recent Medical Assisting experience (preferred)

Skills & Abilities

• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Provide authorized prescription and drug refill information for pharmacies as directed by provider.
• Explain treatment procedures, medications, diets, or physicians' instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Successfully completes skills or competency checklists to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.
• Strong oral and written communication skills
• Ability to collaboratively work with patients, families, and teams within a high-volume environment.
• Medical terminology
• Attention to detail
• Ability to multitask
• Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support