Certified Medical Assistant (CMA)

About the role

The ideal candidate will support the delivery of high-quality, client-centered care within Isaiah House's treatment programs. They will assist with vital signs, basic medical testing, appointment preparation, documentation, and other day-to-day healthcare needs. This role also involves ensuring efficient medical operations by maintaining accurate records, coordinating supplies, and supporting clients throughout their care.

Responsibilities

• Patient Care & Monitoring: Perform vital signs, withdrawal assessments, CLIA-waived testing, and communicate/document client status
• Clinical Operations: Maintain clean medical rooms, accurate records, and support overall medical workflow
• Medication & Client Support: Prepare vitamin boxes, fulfill hygiene needs, and assist with client care tasks
• Coordination & Administration: Gather documents for appointments, assist with tracking, and support scheduling needs
• Inventory & Compliance: Monitor and maintain supplies (first aid, hygiene, OTC) and support compliance with clinical standards

Requirements

• Mission, Vision & Core Values: As a leader within Isaiah House, the Recovery Housing Manager is expected to actively support our mission and vision and consistently model our Core Values in their leadership, decision-making, and interactions with residents, employees, leadership, and community partners.
• Our Mission: Isaiah House exists to provide comprehensive, high-quality, evidence-based integrated care for individuals by instilling H.O.P.E. — Healing, Opportunity, Purpose, Education, and Employment — for lifelong success.
• Our Vision: To be the mission leader in equipping individuals with the resources needed to achieve lifelong recovery while restoring families and improving communities.
• Our Core Values: Compassion, Humility, Respect, Integrity, Stewardship, and Team-Oriented.

Qualifications

• Licensure & Certification: Current, valid, and unrestricted CMA, SRNA, CNA, or equivalent credential (e.g., EMT, respiratory therapist); CPR certification required.
• Experience: 2+ years of relevant clinical experience preferred.
• Behavioral Health Knowledge: Understanding of recovery, mental health, and co-occurring disorders, with experience in addiction treatment settings preferred.

Skills & Work Environment

• Ability to work in a fast-paced setting with strong crisis intervention and conflict resolution skills.