Certified Medical Assistant (CMA)

Position Summary

The Certified Medical Assistant is responsible for assisting the physicians and practitioners with routine administrative and clinical tasks to provide quality service to patients of the health center. Duties vary depending on healthcare and office needs.

Essential Duties/Responsibilities

• Support the Providers administrative functions by maintaining proper documentation of patient records in the Electronic Medical Record (EMR), assisting with examinations as needed, and occasionally scheduling appointments with community cooperative Providers.
• Provide a variety of clinical and administrative tasks during the day-to-day workflow schedule.
• Ensure exam rooms are prepared for patient services.
• Absorb and analyze blood, fluid, and tissue samples.
• Professionally answer and respond to consumer/patient phone calls timely.
• In addition, follow through on consumer and patient requests (i.e., refills, appointments, referral requests).
• Collaborate with other medical centers to schedule external imaging, vision, dental, orthopedic, pulmonology, and endocrinology specialists, etc.
• Obtain and record patient medical history and vital signs in Hamilton Center Inc. Electronic Medical Record (EMR).
• Ensure documentation of patient phone calls, external and internal referral requests are maintained in the patients EMR. Including verification of a patients appointment scheduled, date of the services provided, and external Provider documentation, imaging, labs, x-rays, etc.
• Complete pre-certifications as required.
• Ensure inventory is adequate, ordering medical/office supplies and materials as needed.
• Annual Vaccine for Children (VFC)/Adult 317 storage and handling training.
• Maintain current Crisis Prevention Intervention (CPI) Certification, Basic Life Support (BLS), American Red Cross CPR / First Aid Certification, and American Association of Medical Assistants (AAMA) certification through an accredited education.

Minimum Qualifications

• High School diploma or equivalent required.
• Additional education and/or experience in the medical field desired.
• Complete an accredited medical assistant educational program before earning certification.
• Complete an accredited medical assistant educational program before earning certification.
• Able to use basic clinical equipment and instruments to take patients vital signs.
• Knowledge and/or skill in medical and business communication and writing.
• Typing, filing, and electronic record maintenance, operation of routine office equipment, time management, and billing/coding familiarity.
• Effective communication skills.
• Good interpersonal communication skills.
• Demonstrate excellent customer service skills.
• Able to envision and develop administrative support systems and multi-tasking work independently and self-sufficiently.
• Organizational and follow-up skills with a strong attention to detail.
• Personal computer (PC) skills in Microsoft Word, Outlook, and Excel.
• Able to learn HCIs electronic record.
• Willingness to use personal transportation in a work capacity.

Physical Demands

• Sitting, standing, and walking interchangeably throughout the workday.
• Bending and stretching.
• Frequent hand and finger repetitive motion throughout the workday.
• Manual dexterity is required for use of computer, iPad, keyboards and printers.
• Occasionally lifting and carrying items weighing up to 25 pounds.
• Occasionally, push patients in a wheelchair.

Work Environment

• Clinical and medical setting.
• Office setting.
• Mobile Unit Community / Street Outreach.