Certified Medical Assistant (CMA)

About the role

Axia Women's Health is the nation’s largest community-based, integrated women's health network serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. With over 400 providers across nearly 150 locations, the organization provides OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility services. Recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for five consecutive years, Axia Women’s Health puts women first by delivering personalized care. This position is based in Paoli, PA, with travel to satellite locations in Collegeville, King of Prussia, and Exton as needed.

Responsibilities

• Greet and acknowledge patients in a professional and courteous manner.
• Escort patients to exam rooms and ensure they are comfortable.
• Prepare patients for examinations, complete comprehensive clinical intake.
• Maintain accurate and detailed patient records.
• Perform and document accurate blood pressure, height and weight, and patient temperature.
• Demonstrate appropriate chaperone technique and documentation.
• Assist with patient examinations and office-based procedures (Routine procedures performed during the regular course of the day including but not limited to colposcopy, IUD insertions, and endometrial biopsies).
• Administer medications and injections as ordered by providers.
• Collect and prepare laboratory specimens.
• Perform CLIA waived tests per Axia and Care Center Protocols.
• Perform blood draws.
• Computerized physician order entry (CPOE) – Enter and send medication and test orders per provider instructions.
• Clean, disinfect, and sterilize medical instruments and ensure exam rooms are clean and stocked.
• Provide information regarding procedures, medications, and follow-up care.
• Respond to patient inquiries both in person and over the phone.
• Assist with scheduling appointments and follow-up visits.
• Understand how to appropriately perform Nonstress Test (NST).
• Ensure patient safety within clinical settings.
• Work collaboratively with physicians, providers, nurses, and other staff to ensure efficient practice operations.
• Upon successful completion of competency skills training, assist in office-based surgical procedures (Anything historically performed in an Operating Room and/or requiring moderate sedation or higher including but not limited to LEEP, operative hysteroscopy, ablations, and D&Cs with or without suction) by preparing the procedure room, ensuring the availability of necessary equipment, providing support to healthcare providers during the surgeries, and post-surgical processes including disinfection.
• Safely and efficiently assist patients with mobility, including transferring them between examination rooms and treatment areas.
• Ensure compliance with all Standard Operation Procedures (SOP’s) and policies (including HIPAA & OSHA).
• Participate in team meetings and contribute to quality improvement initiatives.
• Adhere to practice policies, procedures, and protocols.
• Demonstrate commitment to the organization’s mission, vision, and values by embodying its principles in daily activities.
• Uphold high standards of ethical behavior, integrity, and