Certified Medical Assistant (CMA) 4/24/26

Duties and Responsibilities

• Provide direct patient care to patients in a withdrawal management (detox) and residential substance use treatment setting.
• Greet patients using excellent customer service skills using trauma-informed care.
• Answer telephones with excellent customer service and conduct phone screenings for inpatient programs.
• Accompany patients to and from their rooms or their units for various appointments or activities, including to their visits in the exam room with a provider.
• Maintain patient areas so they are neat and presentable, including making beds, sorting linens and ensuring patients have access to basic needs.
• Schedule patient appointments.
• Monitor patients in various inpatient programs and complete clinical documentation of observations and vital signs.
• Arrange patient transfer to a higher level of care or discharge to lower level of care.
• Assist medical staff, nursing staff and counseling staff in a variety of patient-centered tasks.
• Primarily this position will require the CMA to work day shift Monday through Friday from 3:30pm to 12:00am and potential for rotating holidays.

Minimum Qualifications

• Associates Degree in Health Science and/or certification in Medical Assistant
• One year or more of experience in patient care within a healthcare environment or Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
• Must have successfully completed the requirements to obtain a certification in Medical Assistant by an accredited institution.
• Thorough knowledge of substance use and behavioral health disorders.
• Thorough knowledge of laws, regulations, and pertaining to long-term care.
• Skilled in communicating effectively with others, both orally and in writing, using technical and nontechnical language.
• Skilled in operating general medical devices and interpreting subsequent readings, including vital signs, fingerstick blood sugar checks, EKG placement and interpreting urine drug screen and urinalysis dips.
• Skilled in operating a personal computer using standard or customized software applications appropriate to assigned tasks.
• Must obtain and maintain CPR certification.
• A valid SC driver’s license or the ability to obtain one upon acceptance of the position.

Benefits

• Health, Dental, Vision and Life Insurance
• Optional Life and Disability Insurance
• Optional Medical and Dependent Care Spending Accounts
• Annual and Sick Leave
• Fourteen (14) recognized Holidays
• South Carolina Retirement System (SCRS) State Retirement Plan
• POLICE OFFICERS RETIREMENT SYSTEM (PORS - as applicable)
• Optional Deferred Compensation Program
• Longevity and Merit Pay Increases
• Ledership, Professional and Skill Development Training
• Employee Assistance Program
• Employee Well-being Program