Certified Medical Assistant Clinical Coordinator

About the role

Lowcountry Oncology Associates’ mission is delivering high-quality and compassionate cancer care in our community, for our community, and by oncologists who live in our community. Our team values the work of every member to create a culture of people helping people and making a difference in our lives and those we serve.

Responsibilities

• Gather and document patient screening data, obtain vitals, prepare charts, draw labs, and maintain the work area
• Assist providers, manage referrals, and prepare patient charts to ensure prioritized patient care throughout treatment and disease process
• Prepare and organize patient charts for provider review by ensuring all clinical documentation, laboratory results, imaging, medication histories, and relevant medical records are complete and accurately updated prior to appointments
• Coordinate and assist with new patient referral processes, including obtaining and reviewing medical records, communicating with referring providers and patients, scheduling appointments, and ensuring timely and seamless continuity of care
• Obtain missing medical records, lab, pathology, and x-ray reports from previous visits before the next physician visit
• Escort patients to triage, infusion, or physician exam areas; ensure pre-exam labs are obtained according to lab protocols
• Obtain vital signs and weight; record height on initial visit and annually
• Assist with renewing prescriptions; verify necessary information and record in the medical record
• Prepare patients for exams based on patient and clinical condition; track patients through entry to next point of service
• Coordinate patient appointments, relay necessary messages to staff, and maintain current information on physician schedules to ensure proper scheduling and confirmed appointments
• Answer questions regarding patient appointments and testing; chart records as needed for communication
• Complete billing events before end of shift accurately and timely
• Administer injections to patients under the direction of a nurse or provider after assessment and direct instruction
• Perform laboratory work and draw specimens per physician order using venipuncture or fingerstick technique
• Test specimens for hematology and urinalysis; process all laboratory specimens
• Perform data entry of point-of-care labs after physician review
• Review registration sheet with new patients to ensure completion of history; enter medications and allergies in EMR/chart
• Comply with local, state, and federal regulations pertaining to the clinical laboratory
• Complete daily checklists and OSHA checklists

Requirements

• High school diploma or equivalent
• Three (3) years of medical experience
• Certified Medical Assistant credential
• Knowledge of the healthcare field and medical specialty
• Knowledge of specific assistance tasks related to a particular medical specialty
• Knowledge of information that must be conveyed to patients and families

This position requires travel to three (3) LOA office locations, including but not limited to: North Charleston, Mount Pleasant, and West Ashley. This role reports to the LOA Osteoporosis Center.