Certified Medical Assistant/Case Manager

About the role

We are seeking a compassionate and detail-oriented Certified Medical Assistant / Case Manager to join our Child Advocacy Center team. This role supports medical providers during child abuse assessments while coordinating case management, maintaining medical records, and collaborating with multidisciplinary partners.

Responsibilities

• Assist medical providers during child abuse evaluations and prepare examination rooms.
• Maintain accurate medical records, clinical documentation, and case files.
• Cookordinate scheduling, referrals, and follow-up communication with families.
• Support Karly's Law responses and collaborate with healthcare, law enforcement, and community partners.
• Track program data and prepare required reports.
• Ensure compliance with HIPAA and organizational policies.
• Respond to phone inquiries and provide administrative support.
• Maintain medical supplies and assist with daily clinic operations.

Qualifications

• High school diploma or equivalent.
• Graduate of an accredited Medical Assistant program or equivalent experience.
• Minimum 1 year of clinical back-office Medical Assistant experience.
• Current Medical Assistant/Medical Office Assistant certification from a nationally recognized certifying body.
• Current CPR/BLS certification.
• Valid Oregon driver's license and reliable transportation.
• Experience in child advocacy, pediatrics, trauma-informed care, or multidisciplinary settings preferred.
• Bilingual English/Spanish candidates are encouraged to apply (5% bilingual pay differential).