Certified Medical Assistant-Case Management

Responsibilities

• Displays a professional manner and image.
• Demonstrates initiative and responsibility.
• Works as a member of the health care team.
• Prioritize and performs multiple tasks.
• Treats all patients with compassion and empathy.
• Adapts communications to individual's ability to understand.
• Supports existing health services; provides integrated health services in partnership with other health professionals; extends access to health services delivery in underserved and general populations, including primary care, public health, disease management, prevention and wellness, mental health, and dental health; and performs other duties as required.
• Uses professional telephone techniques.
• Practices institutions attendance policies.
• Makes every attempt to work as requested during unusual circumstances or natural disasters.
• Prepares and maintains medical records.
• Prepares and maintains examination and treatment areas.
• Performs inventory of supplies and equipment.
• Independently schedules appointments.
• Fills out daily medical charts accurately.
• Dictates telephone prescriptions to a pharmacy.
• Captures and processes specimens.
• Obtains patient history and vital signs.
• Setup/clean patient rooms.
• Prepare patient for examination, procedures, and treatments.
• Coverage of patient care in mobile clinic setting.
• Aid nurses and physicians with procedures.
• Connects patients with resources to maintain health and wellbeing.
• Assists physicians with receiving any further needed patient records.
• Identifies potential changes/needs in physician’s schedule.
• Applies principles of aseptic technique and infection control.
• Collects and processes specimens.
• Obtains patient history and vital signs.
• Coordinate patient care information with other health care providers.
• Documents according to policy.

Requirements

• Education Requirements: High school graduate or GED.
• Completion of NC Standard Core Competency training for Community Health Workers within 6 months of hire.
• Licensure/Certification Requirements: Certified Medical Assistant, BLS, Community Health Worker Certification within 6 months of hire.
• Professional Experience Requirements: 2 years in the Healthcare/Medical - Certified Medical Technician (CMT).